Bug 915602 - User cannot signup successfully.
Summary: User cannot signup successfully.
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: OKD
Classification: Red Hat
Component: Website
Version: 2.x
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: ---
: ---
Assignee: Clayton Coleman
QA Contact: libra bugs
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2013-02-26 08:31 UTC by Mengjiao Gao
Modified: 2015-05-15 01:19 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2013-03-15 14:03:00 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
cannot sign up successfully with error message (122.31 KB, image/png)
2013-02-26 08:31 UTC, Mengjiao Gao
no flags Details
development.log from /var/log/openshift/site (1.98 KB, text/x-log)
2013-02-26 08:33 UTC, Mengjiao Gao
no flags Details
Error message shown when sign up on devenv_2866 (243.44 KB, image/png)
2013-02-27 04:43 UTC, Mengjiao Gao
no flags Details
development.log from /var/log/openshift/site on devenv_2866 (15.59 KB, application/octet-stream)
2013-02-27 04:44 UTC, Mengjiao Gao
no flags Details

Description Mengjiao Gao 2013-02-26 08:31:40 UTC
Created attachment 702682 [details]
cannot sign up successfully with error message

Description of problem:
User cannot sign up successfully on devenv_2861.

Version-Release number of selected component (if applicable):
devenv_2861

How reproducible:
always

Steps to Reproduce:
1.Create an instance on EC2
2.Login the instance and execute: sh /etc/drupal6/enable-sso.sh
3.Go to the website's sign up page
4.Fill the username, password, Captcha
5.Click "SIGN UP" to create a new account
  
Actual results:
At step 5, cannot sign up successfully with error message as attachment shown.

Expected results:
User should sign up successfully.

Additional info:
Development.log from /var/log/openshift/site is also attached.

Comment 1 Mengjiao Gao 2013-02-26 08:33:35 UTC
Created attachment 702683 [details]
development.log from /var/log/openshift/site

Comment 2 Clayton Coleman 2013-02-26 15:15:06 UTC
Fixed in https://github.com/openshift/li/pull/928, didn't cleanly delete all references to the old code.

Comment 3 openshift-github-bot 2013-02-26 16:26:57 UTC
Commit pushed to master at https://github.com/openshift/li

https://github.com/openshift/li/commit/bb35a775aad462d3ddb371f00baa26c95e231281
Bug 915602 - Unable to signup

Failed to delete one remaining reference to cloud_access

Comment 4 Mengjiao Gao 2013-02-27 04:43:35 UTC
Created attachment 703264 [details]
Error message shown when sign up on devenv_2866

Comment 5 Mengjiao Gao 2013-02-27 04:44:43 UTC
Created attachment 703266 [details]
development.log from /var/log/openshift/site on devenv_2866

Comment 6 Mengjiao Gao 2013-02-27 04:50:57 UTC
Tested this issue on devenv_2866, user can register new accounts now, but sometimes would get error message:"A system error has occurred. If the problem persists, please contact Red Hat support." when registered new account. 

The development.log from /var/log/openshift/site on devenv_2866 have been attached as attachment 703266 [details].

Version-Release number of selected component (if applicable):
devenv_2866

How reproducible:
Random(80%)

Steps to Reproduce:
1.Create an instance on EC2
2.Login the instance and execute: sh /etc/drupal6/enable-sso.sh
3.Go to the website's sign up page
4.Fill the username, password, Captcha
5.Click "SIGN UP" to create a new account
6.Check user's email
7.Click the confirm url
  
Actual results:
At step 5, Got a page with error messages as attachment 703264 [details] shown.
At step 6, user can receive a email to confirm the new account
At step 7, user can login automatically after click the confirm url 

Expected results:
At step 6, user should get a correct page said that the confirm email have been sent.

Comment 7 Yujie Zhang 2013-02-27 05:25:54 UTC
The same issue exists on STG(devenv-stage_307), user can receive confirm email, but will meet system error on the page.

Comment 8 Clayton Coleman 2013-02-27 21:43:58 UTC
This is just streamline problems, isn't related to the previous issue.  Please mark this closed and open another issue.

Comment 9 Mengjiao Gao 2013-02-28 02:21:05 UTC
Found no issue on Comment 6 on devenv_2870. User can register normally now. So verified this bug and would not open new bugs.


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