Note: This bug is displayed in read-only format because
the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Description of problem:
Subscription Manager GUI does not log anything in /var/log/rhsm/rhsm.log on 'subscribe' and 'unsubscribe' where as the 'subscribe'/'unsubscribe' on CLI logs information.
Version-Release number of selected component (if applicable):
rpm -qa | egrep 'subscription-manager|python-rhsm'
subscription-manager-debuginfo-1.1.23-1.el6.x86_64
subscription-manager-migration-data-1.12.2.6-1.git.0.171d4c3.el6.noarch
python-rhsm-1.8.5-1.git.0.c3e0d11.el6.x86_64
subscription-manager-firstboot-1.8.3-1.git.14.a306b0c.el6.x86_64
subscription-manager-gui-1.8.3-1.git.14.a306b0c.el6.x86_64
subscription-manager-1.8.3-1.git.14.a306b0c.el6.x86_64
python-rhsm-debuginfo-1.1.8-1.el6.x86_64
subscription-manager-migration-1.8.3-1.git.14.a306b0c.el6.x86_64
How reproducible:
Always
Steps to Reproduce:
1. # subscription-manager-gui
Click on System -> register
Register with valid credentials
Attach Subscriptions
2. check log #cat /var/log/rhsm/rhsm.log
3. Remove attached Subscriptions
4. check log #cat /var/log/rhsm/rhsm.log
Actual results:
Nothing is updated in rhsm.log
Expected results:
Log file should be updated with appropriate data
Additional info:
Similar to Bug 918303