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Bug 922022

Summary: RHEV SSO 3.2.4 - Installation operation failed + RHEV-SSO requires an X86 processor
Product: Red Hat Enterprise Virtualization Manager Reporter: Jiri Belka <jbelka>
Component: Windows Guest ToolsAssignee: Lev Veyde <lveyde>
Status: CLOSED NOTABUG QA Contact: Pavel Stehlik <pstehlik>
Severity: medium Docs Contact:
Priority: urgent    
Version: 3.2.0CC: acathrow, bazulay, dyasny, iheim, mgoldboi, Rhev-m-bugs, sgrinber, ykaul
Target Milestone: ---Keywords: Regression
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: integration
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2013-03-18 15:25:47 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
logs from guest none

Description Jiri Belka 2013-03-15 12:17:32 UTC 
Created attachment 710631 [details]
logs from guest

Description of problem:
After installing 3.2.4 tools on WinXP SP3 32bit I see in eventvwr following events but in installed applications and in Admin Portal I see RHEV SSO 3.2.4 included.

Event Type:	Information
Event Source:	MsiInstaller
Event Category:	None
Event ID:	11708
Date:		2/20/2013
Time:		12:48:15 PM
User:		WINXP-VIRTIO\user
Computer:	WINXP-VIRTIO
Description:
Product: RHEV-SSO -- Installation operation failed.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 33 43 36 30 37 34 34   {3C60744
0008: 46 2d 44 42 45 35 2d 34   F-DBE5-4
0010: 45 45 32 2d 38 33 33 44   EE2-833D
0018: 2d 45 33 33 34 35 44 39   -E3345D9
0020: 39 34 41 31 46 7d         94A1F}  


Event Type:	Error
Event Source:	MsiInstaller
Event Category:	None
Event ID:	10005
Date:		2/20/2013
Time:		12:48:15 PM
User:		WINXP-VIRTIO\user
Computer:	WINXP-VIRTIO
Description:
Product: RHEV-SSO -- RHEV-SSO requires an X86 processor. Click OK to exit the wizard.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 33 43 36 30 37 34 34   {3C60744
0008: 46 2d 44 42 45 35 2d 34   F-DBE5-4
0010: 45 45 32 2d 38 33 33 44   EE2-833D
0018: 2d 45 33 33 34 35 44 39   -E3345D9
0020: 39 34 41 31 46 7d         94A1F}  


Version-Release number of selected component (if applicable):
3.2.4 (sf9)
winxp sp3 32bit

How reproducible:
100%

Steps to Reproduce:
1. install tools 3.2.4 on clean winxp
2. check eventvwr
3.
  
Actual results:
bogus events in event log

Expected results:
no false errors in eventvwr

Additional info:
Comment 4 Jiri Belka 2013-03-18 12:18:19 UTC 
Yes, it was not clean install. Oooops, the VM used to have some old tools before, then uninstalled. I will try with new clean install then.
Comment 6 Jiri Belka 2013-03-18 15:25:47 UTC 
Cannot reproduce with clean installation, close as this is PEBKAC issue.