Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.

RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Version-Release number of selected component:
gnome-shell-3.6.2-6.el7

Additional info:
backtrace_rating: 4
cmdline:        /usr/bin/gnome-shell
crash_function: _mesa_texstore_argb8888
executable:     /usr/bin/gnome-shell
kernel:         3.8.0-0.40.el7.x86_64
uid:            1000

Truncated backtrace:
Thread no. 1 (10 frames)
 #0 _mesa_texstore_argb8888 at /lib64/libdricore9.0.1.so.1
 #1 store_texsubimage at /lib64/libdricore9.0.1.so.1
 #2 intelTexSubImage at /usr/lib64/dri/i965_dri.so
 #3 texsubimage.part.20 at /lib64/libdricore9.0.1.so.1
 #4 _mesa_TexSubImage2D at /lib64/libdricore9.0.1.so.1
 #5 _cogl_texture_driver_upload_subregion_to_gl at /lib64/libcogl.so.11
 #6 _cogl_texture_2d_set_region at /lib64/libcogl.so.11
 #7 _cogl_atlas_texture_set_region_with_border at /lib64/libcogl.so.11
 #8 _cogl_atlas_texture_new_from_bitmap at /lib64/libcogl.so.11
 #9 cogl_texture_new_from_bitmap at /lib64/libcogl.so.11

Created attachment 712811 [details]
File: backtrace

Created attachment 712812 [details]
File: cgroup

Created attachment 712813 [details]
File: core_backtrace

Created attachment 712814 [details]
File: dso_list

Created attachment 712816 [details]
File: environ

Created attachment 712818 [details]
File: limits

Created attachment 712820 [details]
File: maps

Created attachment 712821 [details]
File: open_fds

Created attachment 712822 [details]
File: proc_pid_status

Created attachment 712823 [details]
File: var_log_messages

I tried to change subject of an email I was forwarding (using thunderbird).

backtrace_rating: 4
cmdline:        /usr/bin/gnome-shell
crash_function: _mesa_texstore_argb8888
executable:     /usr/bin/gnome-shell
kernel:         3.8.0-0.40.el7.x86_64
package:        gnome-shell-3.6.2-6.el7
reason:         Process /usr/bin/gnome-shell was killed by signal 7 (SIGBUS)
uid:            1000

This request was not resolved in time for the current release.
Red Hat invites you to ask your support representative to
propose this request, if still desired, for consideration in
the next release of Red Hat Enterprise Linux.