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Bug 923867

Summary: 3.2.4 APT does not reboot OS after WGT installation
Product: Red Hat Enterprise Virtualization Manager Reporter: Jiri Belka <jbelka>
Component: Windows Guest ToolsAssignee: Lev Veyde <lveyde>
Status: CLOSED WORKSFORME QA Contact: Pavel Stehlik <pstehlik>
Severity: medium Docs Contact:
Priority: medium    
Version: 3.2.0CC: acathrow, alourie, bazulay, iheim, jbelka, jkt, Rhev-m-bugs
Target Milestone: ---Keywords: Triaged
Target Release: 3.3.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: integration
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2013-08-14 12:17:34 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
logs from last try with WinXP none

Description Jiri Belka 2013-03-20 15:51:24 UTC 
Description of problem:
On Win XP sp3 and W2K3 R2 APT from 3.2.4 version does not reboot OS after installing WGT.

Eventvwr has following errors and warning, and also eventvwr is spammed by huge number of WSH - Event 0 messages - 531 in number!

Event Type:	Error
Event Source:	WSH
Event Category:	None
Event ID:	1
Date:		3/20/2013
Time:		3:52:57 PM
User:		N/A
Computer:	JBELKA-WXP
Description:
DoUpgradeUpgrader - Encountered a problem, probably, could not find executable on CD: [object Error] The filename, directory name, or volume label syntax is incorrect.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type:	Error
Event Source:	WSH
Event Category:	None
Event ID:	1
Date:		3/20/2013
Time:		3:52:57 PM
User:		N/A
Computer:	JBELKA-WXP
Description:
Execution of D:\RHEV-ToolsSetup.exe ISSILENTMODE failed with ExitCode = 1641

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type:	Warning
Event Source:	WSH
Event Category:	None
Event ID:	2
Date:		3/20/2013
Time:		3:51:04 PM
User:		N/A
Computer:	JBELKA-WXP
Description:
HKLM\SOFTWARE\Redhat\CDAutoUpgrader\ExecModeDoes not exist, CDAutoUpgrader will automatically create it

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Version-Release number of selected component (if applicable):
3.2.4

How reproducible:
100%

Steps to Reproduce:
1. connect 3.2.4 iso, install apt on specifies OS types above
2. check eventvwr and if OS was rebooted
3.
  
Actual results:
OS is not rebooted, evetvwr is spammed by hundreds of events

Expected results:
...

Additional info:
Comment 1 Jiri Belka 2013-03-26 12:01:01 UTC 
This could be related to locked screen. During late installation the screen gets locked, when I unlocked that immediately, the OS is rebooted. When I keep the screen locked, the OS is not rebooted (reproduced both on Win XP SP3 and W2K3 R2).
Comment 2 Jiri Belka 2013-03-26 12:04:24 UTC 
Created attachment 716471 [details]
logs from last try with WinXP
Comment 6 Lev Veyde 2013-06-24 11:47:23 UTC 
Hi Jiri,

I couldn't replicate such situation with 3.2.4 or later versions.

According to the messages I understand that your flow (if that is not your flow then please let me know) is that you first install APT from the 3.2.4 CD and then you restart the VM (so you won't be logged in during the installation itself) and waiting while it installs the tools and restarts the VM after the install.

I tried that and it seems that installation goes fine. I even tried to log off after the RHEV-Apt is installed and started to check the CD for files - all seems to work fine.

Thanks in advance,
Lev Veyde.
Comment 7 Jiri Belka 2013-07-01 08:41:55 UTC 
I cannot reproduce with 3.2.4 and 3.2.8 isos. My flow was - install APT, confirm starting APT service and wait, watch and pray :-) Now after APT is installed, it scans the cdrom in a while and starts tools installation and then reboots (voila).

Feel free to close the BZ.