Red Hat Bugzilla – Bug 92452
rpm hangs when trying to uninstall mozilla-mail
Last modified: 2005-10-31 17:00:50 EST
Description of problem: when I give the command "rpm -e mozilla-mail" it waits forever. Recently, I installed eclipse (2.1 Community Edition from IBM) and I updated the kernel, my system is up-to-date. (I can see the blue check on the toolbar) When I ran mozilla from command line or from the toolbar, it would wait a bit and then do nothing, removing "starting mozilla" button on the toolbar as well. To workaround the problem, I wanted to uninstall mozilla and install it again. But there were 2 dependencies, mozilla-mail and mozilla-psm. I ran the add/remove package tool and unclicked the 3 applications (mozilla, mozilla-mail and mozilla-psm, hence no mozilla applications were clicked). Then, I pressed "update" button and it hanged. I tried to reboot from the GNOME controls, but it didn't work, I had to reboot the machine by hand (press the power button of the computer). I started linux again and logged in. I inserted the redhat 9 CD and clicked mozilla-mail to install it. It said it was already installed, and the same happened for mozilla-psm and mozilla. However, the toolbar mozilla icon was not working, it was replaced with a gnome icon (foot picture on it). When clicking this icon, it says can't find application mozilla. So, I decided to try "rpm -e mozilla-mail", but it hanged too. I had to kill the process as root. I also tried "rpm -q -i mozilla-mail" but that also hanged. I don't know what to do to have mozilla working again. Version-Release number of selected component (if applicable): How reproducible: every time Steps to Reproduce: 1.(possibly) install Eclipse 2.1 community edition (from eclipse.org) 2.update to the latest kernel (as of May 6, 2003) 3.try to uninstall mozilla Actual results: Expected results: Additional info:
I've had a lot of rpm problems on a laptop I upgraded from 8 to 9. I get hangs doing rpm -e and I need to kill -9 the process. The process will show <1 sec of cpu time. If I go to /var/lib/rpm and erase the __db.* files and do an rpm --initdb I can get things to work again. I note this is a laptop that is not run 24/7. Once when I was getting the rpm -e hang I noticed that the cron.daily rpm script was running too. Could this be part of the problem. My laptop is fully up2date with errata as of june 7
Do rm -rf /var/lib/rpm/__db* rpm -qa | grep mozilla to see what mozilla packages you have installed. Fore each installed mozilla package, verify that files are actually there by doing (replace moz1, moz2, ... as appropriate) rpm -V moz1 moz2 If the verify reports damage, erase and reinstall (replace moz1 as appropriate): rpm -e moz1 rpm -Uvh moz1*.rpm Does that get mozilla functioning?
Closing due to inactivity. If this issue still occurs with current releases, please reopen and set the release in which you've encountered the problem.