Bug 924668 - Zimbra- Evolution hangs after switching search to search to 'body contains'
Summary: Zimbra- Evolution hangs after switching search to search to 'body contains'
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Fedora
Classification: Fedora
Component: evolution
Version: 18
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Matthew Barnes
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2013-03-22 10:16 UTC by Christian Fredrik Kalager Schaller
Modified: 2015-11-02 19:01 UTC (History)
3 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2014-02-05 20:12:03 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
Image of 'hung' Evolution (143.28 KB, image/png)
2013-03-22 10:18 UTC, Christian Fredrik Kalager Schaller
no flags Details

Description Christian Fredrik Kalager Schaller 2013-03-22 10:16:53 UTC
I tried choosing the message search box to 'body contains' and Evolution just seems to get stuck. The status bar says 'Retrieving message 10390', but it just stands there. I tried pressing the cancel button associated with the Retrieving message item, but that also just hangs there. Attaching screenshot.

Also switched search back to 'sender contains' without that solving the problem. The issue now is that while the UI is responsive in a way, there is no way to view any messages anymore as it just seems stuck with a 'Getting messages' note. And anything I do just seems to collate down on the status bar without actually moving forward.

Comment 1 Christian Fredrik Kalager Schaller 2013-03-22 10:18:19 UTC
Created attachment 714454 [details]
Image of 'hung' Evolution

Comment 2 Milan Crha 2013-03-25 12:47:15 UTC
Thanks for a bug report. I suppose this is 3.6.4 of eds/evo, right? I just tried the git master (close to 3.8.0) and it works fine for me. With Zimbra advertising server side searches, and IMAPX finally capable of server-side searching, the search is quick and doesn't download message during the search.

On the other hand, I think there could happen similar issues, maybe still in git master, but it depends on actual backtrace.

Could you install debuginfo packages for evolution-data-server and evolution, make sure they'll be of the same version as your binary packages. Then reproduce the deadlock (I guess it's something like deadlock between threads), then get a backtrace of running evolution process, please? You can get the backtrace with command like this:
#    $ gdb --batch --ex "t a a bt" -pid=`pidof evolution` &>bt.txt

only make sure the file will not contain any private information, like passwords, email addresses and/or server addresses you would not like to share in public (I usually search for "pass" in the file (quotes for clarity only)).

Comment 3 Fedora End Of Life 2013-12-21 12:23:02 UTC
This message is a reminder that Fedora 18 is nearing its end of life.
Approximately 4 (four) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 18. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as WONTFIX if it remains open with a Fedora 
'version' of '18'.

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Comment 4 Fedora End Of Life 2014-02-05 20:12:03 UTC
Fedora 18 changed to end-of-life (EOL) status on 2014-01-14. Fedora 18 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

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