Bug 948641 - Xorg freeze after several minutes idle [solved; root cause has been hardware bug]
Summary: Xorg freeze after several minutes idle [solved; root cause has been hardware ...
Keywords:
Status: CLOSED DUPLICATE of bug 964443
Alias: None
Product: Fedora
Classification: Fedora
Component: xorg-x11
Version: 18
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: ---
Assignee: X/OpenGL Maintenance List
QA Contact:
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2013-04-04 22:16 UTC by schaefi
Modified: 2013-07-24 20:20 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2013-07-24 20:20:21 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
/var/log/Yorg.0.log (121.01 KB, text/x-log)
2013-04-04 22:21 UTC, schaefi
no flags Details
su -c 'lspci -nn' > lspci.log (2.41 KB, text/x-log)
2013-04-04 22:22 UTC, schaefi
no flags Details
/var/log/dgm/:0.log.4 (36.12 KB, text/x-log)
2013-04-04 22:29 UTC, schaefi
no flags Details

Description schaefi 2013-04-04 22:16:55 UTC
Description of problem:
Xorg freezes after the system is several minutes idle.

Hardware:
- HP envy 23
- Video graphics: Radeon HD 7450A
- Multi-touch enabled 58.42 cm (23 inch) diagonal widescreen full high-definition LED backlit display
- Details on: 
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03683196&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_usen_c-001_title_r0001#N1445


Version-Release number of selected component (if applicable):
Freeze occures in base installation of Fedora 18 as well as in updated version of Fedora 18 on the 03.04.13

How reproducible:
Always reproducible. System freezes after some minutes idle.
After being frozen, Strg + Alt + F1 does not lead to a new shell and the system needs to be rebooted by switching of power.

Additional info:
The bug could be a duplicate of 
https://bugzilla.redhat.com/show_bug.cgi?id=928549

Comment 1 schaefi 2013-04-04 22:21:30 UTC
Created attachment 731759 [details]
/var/log/Yorg.0.log

Comment 2 schaefi 2013-04-04 22:22:54 UTC
Created attachment 731760 [details]
su -c 'lspci -nn' > lspci.log

Comment 3 schaefi 2013-04-04 22:29:03 UTC
Created attachment 731761 [details]
/var/log/dgm/:0.log.4

Comment 4 Fedora Update System 2013-04-08 10:09:51 UTC
nodejs-oauth-sign-0.2.0-1.fc18,nodejs-tunnel-agent-0.2.0-1.fc18 has been submitted as an update for Fedora 18.
https://admin.fedoraproject.org/updates/nodejs-oauth-sign-0.2.0-1.fc18,nodejs-tunnel-agent-0.2.0-1.fc18

Comment 5 Fedora Update System 2013-04-08 10:10:28 UTC
nodejs-json-stringify-safe-4.0.0-2.fc19 has been submitted as an update for Fedora 19.
https://admin.fedoraproject.org/updates/nodejs-json-stringify-safe-4.0.0-2.fc19

Comment 6 Fedora Update System 2013-04-08 10:12:29 UTC
nodejs-json-stringify-safe-4.0.0-2.fc19, nodejs-aws-sign-0.2.0-1.fc19, nodejs-oauth-sign-0.2.0-1.fc19, nodejs-tunnel-agent-0.2.0-1.fc19, nodejs-tobi-cookie-0.2.0-1.fc19, nodejs-npm-registry-client-0.2.20-1.fc19, nodejs-tar-0.1.17-1.fc19, nodejs-lru-cache-2.3.0-1.fc19, node-gyp-0.9.5-1.fc19, npm-1.2.17-1.fc19 has been submitted as an update for Fedora 19.
https://admin.fedoraproject.org/updates/FEDORA-2013-4914/nodejs-tobi-cookie-0.2.0-1.fc19,nodejs-npm-registry-client-0.2.20-1.fc19,nodejs-tar-0.1.17-1.fc19,nodejs-lru-cache-2.3.0-1.fc19,node-gyp-0.9.5-1.fc19,npm-1.2.17-1.fc19,nodejs-json-stringify-safe-4.0.0-2.fc19,nodejs-aws-sign-0.2.0-1.fc19,nodejs-oauth-sign-0.2.0-1.fc19,nodejs-tunnel-agent-0.2.0-1.fc19

Comment 7 T.C. Hollingsworth 2013-04-08 10:16:47 UTC
Sorry for the noise, I accidentally fat-fingered the bug number in an related Bodhi update.

Comment 8 schaefi 2013-04-08 17:52:32 UTC
(In reply to comment #7)
> Sorry for the noise, I accidentally fat-fingered the bug number in an
> related Bodhi update.

Hi T.C.

I did not quite understand your comment. Are all comments 4, 5, and 6 nto relevant or is comment 4 (Fedora 18) ok?
Should I update the mentioned packages?

Please let me know, because I desperately look for an answer and my system still freezes regurlarly.

Comment 9 schaefi 2013-04-13 13:09:07 UTC
Here some additional information on this bug:

1. The same machine works ok on Windows 8
This means that it pretty sure, that this is not a hardware issue

2. The same machine has similar problems with ubuntu:
- ubuntu 12.04.02 LTS Live hangs always at starting up X and never gets to the first "end-user-screen"
- ubuntu 12.10 Live boots correctly and the system can be installed. However also some very similar freezes occure.
I therefore suspect that the source of the bug is in a code that is shared between ubuntu and fedora.

3. Fedora 18 stops to be pingable from the moment that the freeze occures.
I therefore suspect, that this is probably not (only) Xorg that freezes but something else of the system.

4. Updating fedora 18 to the newest code does not help. The freeze still occures.

5. Changing drivers in feroda 18 from vesa to amd catalyst does not help. The freeze still occures.
This indicates that it is not an issue related to the graphics driver.

6. Monitoring of fedora 18 does not give any indication on the reason of the freeze: CPU is low and network activities are low up to the moment of freeze.
This indicated that there it no process going wild and eating up the system ressources.

7. Further logfile: Logging at /var/log/messages does not show anything unusual.


I would appreciate very much if somebody could give me some help to fix this problem. Any suggestions on how to debug, on which logs to look or what to do are very welcome?

Comment 10 schaefi 2013-05-14 20:18:43 UTC
One month passed and nobody has any suggestions...
What a pitty!

Ok lets give a reward and motivate the developers


      I WILL REWARD THE ONE WHO FIXES THIS BUG FOR ME WILL RECEIVE 50,- EURO


Lets see if there is some response...

P.S. The same bug seems to happen with ubuntu 13.10:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1178846

Comment 11 schaefi 2013-07-24 20:20:21 UTC
Hi everybody,

I got the hardware back from the HP support. The support confirmed that there has been a hardware bug in the motherboard of the system.

The motherboard has been exchanged. I have now installed Fedora-19-Mate and everything works ok. 

Hence this has definetly not been a Fedora or Linux bug. This bug can be closed.

By the way: The support by HP has been very helpful allthough the bug appeared in Linux and this is offically not supported

Thanks for everybody for the support!!!

Hopefully the debug strategy helps to at least for other people to trace down their bugs.

*** This bug has been marked as a duplicate of bug 964443 ***


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