Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.

Bug 952226

Summary:	Unknown Package - the details of packages missing in the list of packages of the system
Product:	Red Hat Satellite 5	Reporter:	Martin Korbel <mkorbel>
Component:	WebUI	Assignee:	Tomas Lestach <tlestach>
Status:	CLOSED WONTFIX	QA Contact:	Red Hat Satellite QA List <satqe-list>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	550	CC:	jhutar
Target Milestone:	---
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2013-04-16 09:36:17 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	924171

Description Martin Korbel 2013-04-15 12:12:10 UTC

Description of problem:
I get "Unknown Package", when I open some detail of package in the list of installed packages of a registered system.


Version-Release number of selected component (if applicable):
Sat 5.6.0
Sat 5.5.0
Sat 5.4.1
SW 19


How reproducible:
100%

Steps to Reproduce:
1. We have got a clean installation of the satellite (without any channels).
2. We create default ActivationKey (with check Universal Default)
3. We register a client system.
4. Open details of new system > Software > Packages > "List / Remove" or "Verify"
5. Click on some package name (detail of package) in the list.
  
Actual results:
clickable link of package details. 

Expected results:
disable link of package details.

Additional info:
/var/log/tomcat6/catalina.out:

2013-04-15 07:51:54,630 [TP-Processor10] ERROR com.redhat.rhn.common.errors.NoSuchPackageExceptionHandler - Missing Parameter Error
com.redhat.rhn.frontend.xmlrpc.NoSuchPackageException: The package could not be found
	at com.redhat.rhn.frontend.action.rhnpackage.PackageDetailsAction.execute(PackageDetailsAction.java:171)
	at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:425)
	at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:228)
	at com.redhat.rhn.frontend.struts.RhnRequestProcessor.process(RhnRequestProcessor.java:99)
	at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
	at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:449)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.redhat.rhn.frontend.servlets.AuthFilter.doFilter(AuthFilter.java:120)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.redhat.rhn.frontend.servlets.LocalizedEnvironmentFilter.doFilter(LocalizedEnvironmentFilter.java:67)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.redhat.rhn.frontend.servlets.EnvironmentFilter.doFilter(EnvironmentFilter.java:108)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.redhat.rhn.frontend.servlets.SessionFilter.doFilter(SessionFilter.java:55)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.redhat.rhn.frontend.servlets.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:97)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
	at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
	at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291)
	at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:769)
	at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:698)
	at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:891)
	at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
	at java.lang.Thread.run(Thread.java:679)

Comment 1 Tomas Lestach 2013-04-16 09:36:17 UTC

By clicking on a link I get a nice formatted page saying:

 Unknown Package:

Unfortunately, you have requested information about a package we do not have in our database. Most likely, this is a custom package you have installed by hand, or is from a distribution not supported by Red Hat Network.


what is totally OK.

We're not going to implement a check, whether we have the package in the DB to disable the package link due to the performance reasons.

Closing AS WONTFIX.