Bug 961370 - With kernel 3.8.11-200 Epson 3490 scanner no longer working after poweroff. Reason: firmware no longer loads
With kernel 3.8.11-200 Epson 3490 scanner no longer working after poweroff. ...
Product: Fedora
Classification: Fedora
Component: kernel (Show other bugs)
x86_64 Linux
unspecified Severity high
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Assigned To: Kernel Maintainer List
Fedora Extras Quality Assurance
: 968853 (view as bug list)
Depends On:
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Reported: 2013-05-09 09:40 EDT by Jean Francois Martinez
Modified: 2013-07-02 11:06 EDT (History)
5 users (show)

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Doc Type: Bug Fix
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Clone Of:
: 968853 (view as bug list)
Last Closed: 2013-07-02 11:06:38 EDT
Type: Bug
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RHEL 7.3 requirements from Atomic Host:
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Description Jean Francois Martinez 2013-05-09 09:40:16 EDT
Description of problem:
I have an "EPSON 3490 Photo" scanner.  Every time it is powered off it requires its firmware being reloaded.  However with kernel 3.8.11-200 xsane waits a quite long time and then complains about an I/O error.  I have to reboot to 3.8.5-201
use sane so firmware is loaded and then reboot to 3.8.11-200.  Then it works but of course this trick will only work until a kernel upgrade pushes 3.8.5-201 into oblivion.  I cannot just let my scanner powered on since when it crashes a power-off is mandatory.

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. Boot with 3.8.11-200
2. Power-off scanner and then power it on again
3. Try to scan something
Actual results:
Sane complains of an I/O error and is unable to make the scanner work

Expected results:
A working scanner.

Additional info:
Could be unrelated but with this kernel when I do an lsusb my 3490 scanner shows up as a 3590.  I haven't tried with one of the older, working kernels. 
I also have kernel 3.8.6-203 but I haven't tested if sane can load the firmware with it.
Comment 1 Dave Jones 2013-05-31 13:38:08 EDT
*** Bug 968853 has been marked as a duplicate of this bug. ***
Comment 2 Jean Francois Martinez 2013-06-05 15:56:53 EDT
It works with kernel 3.8.6-203.

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