Red Hat Bugzilla – Bug 966333
How do i stop the clock for holidays and weekends
Last modified: 2016-11-13 19:03:45 EST
Description of problem:
How can I stop the bugzilla clock for weekends and holidays to prevent SLA breach.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
If a request is raised on holidays and weekends, the SLA breaches as we have a max SLA timing of 24hrs. Kindly suggest some solution.