Bug 966333 - How do i stop the clock for holidays and weekends
How do i stop the clock for holidays and weekends
Status: NEW
Product: Bugtool
Classification: Other
Component: bugtool (Show other bugs)
unspecified
Unspecified Windows
unspecified Severity urgent
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Assigned To: Denise Dumas
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Depends On:
Blocks:
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Reported: 2013-05-23 01:30 EDT by nimish_kumar
Modified: 2016-11-13 19:03 EST (History)
1 user (show)

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Doc Type: Bug Fix
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Description nimish_kumar 2013-05-23 01:30:37 EDT
Description of problem:
How can I stop the bugzilla clock for weekends and holidays to prevent SLA breach. 

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How reproducible:


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Actual results:
If a request is raised on holidays and weekends, the SLA breaches as we have a max SLA timing of 24hrs. Kindly suggest some solution.

Expected results:


Additional info:

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