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Bug 970665 - Provide user friendly information when Console tab doesn't work due to IPTables rules
Summary: Provide user friendly information when Console tab doesn't work due to IPTabl...
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Provisioning
Version: 6.0.1
Hardware: Unspecified
OS: Unspecified
unspecified
low
Target Milestone: Unspecified
Assignee: Dominic Cleal
QA Contact: Katello QA List
URL: http://projects.theforeman.org/issues...
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2013-06-04 14:26 UTC by Og Maciel
Modified: 2019-09-26 13:41 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2014-09-11 12:24:17 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 3307 0 None None None 2016-04-22 16:41:13 UTC

Description Og Maciel 2013-06-04 14:26:22 UTC 
Description of problem:

I feel that we need to provide some type of informative, user friendly notification to the user when the Console tab doesn't work. Right now we display a generic message stating the the connection timed out but if for instance the issue is iptables related, could we provide some type of information as to what are the known issues (see http://projects.theforeman.org/projects/1/wiki/NoVNC)

Version-Release number of selected component (if applicable):

* apr-util-ldap-1.3.9-3.el6_0.1.x86_64
* candlepin-0.8.9-1.el6_4.noarch
* candlepin-scl-1-5.el6_4.noarch
* candlepin-scl-quartz-2.1.5-5.el6_4.noarch
* candlepin-scl-rhino-1.7R3-1.el6_4.noarch
* candlepin-scl-runtime-1-5.el6_4.noarch
* candlepin-selinux-0.8.9-1.el6_4.noarch
* candlepin-tomcat6-0.8.9-1.el6_4.noarch
* elasticsearch-0.19.9-8.el6sat.noarch
* foreman-1.1.10002-44.noarch
* foreman-ec2-1.1.10002-44.noarch
* foreman-installer-puppet-concat-0-2.d776701.git.0.21ef926.el6sat.noarch
* foreman-installer-puppet-dhcp-0-5.3a4a13c.el6sat.noarch
* foreman-installer-puppet-dns-0-7.fcae203.el6sat.noarch
* foreman-installer-puppet-foreman-0-6.568c5c4.el6sat.noarch
* foreman-installer-puppet-foreman_proxy-0-8.bd1e35d.el6sat.noarch
* foreman-installer-puppet-puppet-0-3.ab46748.el6sat.noarch
* foreman-installer-puppet-tftp-0-5.ea6c5e5.el6sat.noarch
* foreman-installer-puppet-xinetd-0-50a267b8.git.0.44aca6a.el6sat.noarch
* foreman-libvirt-1.1.10002-44.noarch
* foreman-postgresql-1.1.10002-44.noarch
* foreman-proxy-1.1.10002-1.el6sat.noarch
* foreman-proxy-installer-1.0.1-8.f5ae2cd.el6sat.noarch
* katello-1.4.2-8.el6sat.noarch
* katello-all-1.4.2-8.el6sat.noarch
* katello-candlepin-cert-key-pair-1.0-1.noarch
* katello-certs-tools-1.4.2-2.el6sat.noarch
* katello-cli-1.4.2-6.el6sat.noarch
* katello-cli-common-1.4.2-6.el6sat.noarch
* katello-common-1.4.2-8.el6sat.noarch
* katello-configure-1.4.3-12.el6sat.noarch
* katello-configure-foreman-1.4.3-12.el6sat.noarch
* katello-foreman-all-1.4.2-8.el6sat.noarch
* katello-glue-candlepin-1.4.2-8.el6sat.noarch
* katello-glue-elasticsearch-1.4.2-8.el6sat.noarch
* katello-glue-pulp-1.4.2-8.el6sat.noarch
* katello-qpid-broker-key-pair-1.0-1.noarch
* katello-qpid-client-key-pair-1.0-1.noarch
* katello-selinux-1.4.3-3.el6sat.noarch
* openldap-2.4.23-31.el6.x86_64
* pulp-rpm-plugins-2.1.1-1.el6sat.noarch
* pulp-selinux-2.1.1-1.el6sat.noarch
* pulp-server-2.1.1-1.el6sat.noarch
* python-ldap-2.3.10-1.el6.x86_64
* ruby193-rubygem-ldap_fluff-0.1.7-3.el6sat.noarch
* ruby193-rubygem-net-ldap-0.2.2-7.el6_4.noarch
* signo-0.0.15-1.el6sat.noarch
* signo-katello-0.0.15-1.el6sat.noarch

How reproducible:


Steps to Reproduce:
1. Create a new host in foreman and make sure to close iptables ports 5910:5930
2.
3.

Actual results:

Clicking the console button times out and displays a generic message

Expected results:

Provide information as to what may be the cause of the issue.

Additional info:
Comment 5 Corey Welton 2014-05-08 01:00:41 UTC 
Moving to 6.0.4 for QE purposes.
Comment 6 Bryan Kearney 2014-09-11 12:24:17 UTC 
This was delivered with Satellite 6.0 which was released on 10 September 2014.
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