Red Hat Bugzilla – Bug 97449
installer hangs trying to load scsi driver
Last modified: 2007-04-18 12:54:50 EDT
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Description of problem:
Here is a summary of my experience, in reverse order (most recent first):
There seems to be a problem with the installer not being able to probe your
hardware properly or it may have something to do with the driver not loading as
it should be during the installation. I suggest posting a bug report to our
bugtracking system so that our developers may take a closer look at the driver
that your scsi controller is using. You may get in touch with them through
We apologize for any inconvenience.
I tried using linux expert at the boot prompt. Same result.
When I tried using linux noprobe at the boot prompt, I got the following:
1. Warning. No hard drives have been found. You probably need to manually
choose device drivers
for the installation to succeed. Would you like to select drivers now? Yes/No -
I selected Yes
2. Devices. No special device drivers have been loaded for your system. Would
you like to load any
now? Done/Add Device - I selected Add Device
3. Devices. What kind of device would you like to add? SCSI/Network. Ok/Back
- I selected SCSI
4. Devices. Which driver should I try? If the driver you need does not appear
in this list, and you
have a separate driver disk, please press F2. - this is followed by a list of
If I press F2 I am asked to put my driver disk in the A; drive. The list that
comes up is the same list
that appears at number 4 (above). When I select the sym...driver from either
list, I get the same
result: the system hangs loading the driver.
Try passing this parameter at the 'boot:' prompt after booting from the 1st
Or this one:
I followed your directions and got the same result. The software hangs while
trying to load the
SCSI driver. Any further suggetions?
Create a driver disk, follow these steps on how to do it:
1. boot either to dos or windows
2. insert disc 1 install cd.
3. execute the 'rawrite.exe' utility from the dosutils directory which is in
4. when prompted to an image file to use, point to 'drvblock.img' which is in
the 'images' directory.
When you're done, boot from the install cd and pass this parameter at the
Insert driver disk when prompted to.
Feel free to write back if you have other concerns.
I am upgrading from RH 7.1 to RH 7.3.
I booted from the RH 7.3 CD. At the Welcome to Red Hat Linux screen the
dialog box appeared:
Loading SCSI Driver
Loading xym53c8xx driver
The process hung at this point.
My hardware is an ASUS AP1400R server with three scsi hard drives.
I have no problems running under RH 7.1
Thanks for your help.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. boot rh 7.3 from cd
Actual Results: installer hangs when trying to load the scsi driver
Expected Results: the installer should load the scsi driver
I contacted ASUS. They said that this server has not had any problems with RH 7.3.
I would recommend you try a more recent release (8 or 9) because we have fixed
numerous bugs since the 7.3 release.
Closing due to inactivity. Please reopen if you have additional information to
add to this report.