Bug 976481 - user can't login
Summary: user can't login
Keywords:
Status: CLOSED WORKSFORME
Alias: None
Product: Bugzilla
Classification: Community
Component: User Accounts
Version: 4.4
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Simon Green
QA Contact: tools-bugs
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2013-06-20 16:07 UTC by Jon Stanley
Modified: 2014-10-12 22:51 UTC (History)
2 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2013-06-21 00:14:37 UTC
Embargoed:

Attachments (Terms of Use)

Description Jon Stanley 2013-06-20 16:07:09 UTC 
My colleague drepper.fsp is unable to login to bugzilla.

If he logs in, it tells him that his password is wrong. If he tries to reset the password, it tells him that the user doesn't exist. If he tries to create a new account, it tells him that the account already exists.

What's wrong with this account?
Comment 2 Simon Green 2013-06-21 00:14:37 UTC 
I tried the forgot password link, and received "A token for changing your password has been emailed to you. Follow the instructions in that email to change your password."

The user should therefore follow the instructions that have just been e-mailed to them.

  -- simon
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