Dear RH,

I'm trying to be as objective as possible.  But I'm getting very little
accomplished.  I have attempted to install and test most popular
distributions of Linux now since June of 1999.

So far I have not been able to do any of the following with any version
from 5.2 to 6.1:

Use my ISP account
Use your "Update Agent"
Print anything to any kind of Printer
Use most high end video cards
Use most decent Sound Cards
Use a DNS server on my box
Use an Apache Web Server on my box
Use any part of Sambe except for successfully completing the
command "samba start"

These would not be so significant if I had not spent hundreds of hours,
downloading patches, recompiling kernels, reinstalling the software,
reading "How-Tos", and talking with TS.

My job involves studying Linux in order to provide our customers with TS
as it relates to our Single Board Computers and RedHat 6.1 Pro.
Unfortunately, I'm not prepared to give any to them...seeing as I can't
even download updates via a Linux box.

In my view you should be anxious to work with me to speed up this process,
if not pay me to call or EMail you with test results....but my 30 days are
up....and I feel like NO progress is being made.

Sincerely,

Arthur Baldwin, Tech Support
Lanner Electronics, Inc.