Red Hat Bugzilla – Bug 978463
Unable to log in
Last modified: 2015-05-14 21:28:24 EDT
Description of problem:
Using my account details I can log in at:
But not at:
I've been advised to raise the issue here as a bug:
>> Both systems use the same authentication method so it should be the same username and password. If you can login to www.redhat.com but cannot login with the same credentials to www.openshift.com, please enter a bug:
Version-Release number of selected component (if applicable):
Current version of webapp: 2013-06-26 17:33 BST
I try to log in using my email address and password at https://openshift.redhat.com/app/login
Steps to Reproduce:
1. Navigate to https://openshift.redhat.com/app/login
2. Enter my email address
3. Enter my password
4. Submit form
"The supplied login or password was invalid."
"Here's your account!"
With the same account details I can log in at https://www.redhat.com/wapps/sso/login.html
I don't get any emails when I enter my email address at https://openshift.redhat.com/app/account/password/new
I've been in touch with OpenShift support (namely firstname.lastname@example.org) who has said:
>> I've validated that a user exists with the email address: email@example.com
I tried to log in once more before emailing firstname.lastname@example.org and it worked so I'm closing this.