Red Hat Bugzilla – Bug 97988
XServer Won't Start
Last modified: 2007-04-18 12:55:01 EDT
Description of problem:
Error loading font server on boot.
Version-Release number of selected component (if applicable):
Occurs on boot
Steps to Reproduce:
Created attachment 92601 [details]
This is the dmesg file
Created attachment 92602 [details]
This is the messages file
Created attachment 92603 [details]
Created attachment 92604 [details]
Please try posting *what* the problem is, show the error messages that you
receive and anything else that you left out of your bug report. If you can't
take the time to fill in the report, then how can you expect anyone else to take
the time to read your logs *just* to get that information, then trying to figure
out what is wrong?
Closing and changing to WONTFIX due to insufficent data. Resubmit a *new* bug
report, and please fill in all the information, *then* attach the pertinent
I just looked at this, and have a few comments, which may help future bug
- XFree86-Servers doesn't exist in Red Hat Linux 9, as it is XFree86 3.3.6
which last shipped in Red Hat Linux 7.3
- This report was flagged as Platform==mips32 and Red Hat does not have an
OS product for the MIPS processor platforms. Red Hat Linux 9 is available
for x86 and compatible processors only. We do not support XFree86 on MIPS.
I assume the reporter mistakenly chose mips32 instead of "All" or "i386".
- The attached log files clearly show xfs starting up properly. While it
logs a few messages about font paths configured that don't exist, those
are NOT errors, they are harmless informative messages. Reconfigure the
font server to not contain those font paths for the message to go away. In
either case, it does not affect the operation of xfs at all in any way.
- The attached log file shows that the X server is unable to find the X
server modules, which is indicative of either:
1) A misconfiguration
2) The module files being deleted from the hard disk, or otherwise unavailable
4) Hard disk or system corruption
Any of the above 4 issues are not XFree86 bugs, but are system problems which
fall into the category of technical support. Bugzilla isn't a tech support
forum however, just a bug tracker. You may nonetheless receive tech support
by mailing one of Red Hat or XFree86.org's mailing lists. firstname.lastname@example.org
is probably the best place for seeking XFree86 related tech support.
Hope this helps.
Reopening bug and closing 'NOTABUG'
Ok. The summary I entered "Error loading font server on boot." is exactly
what the Redhat support technician told me to enter. The supplied logs give
details about the error.
Mike Chambers closed the previous bug report out of laziness - please read the
logs supplied in bug report 97988 - if he/you find the summary to be
inaccurate, update the summary, don't close the bug report. This was typical
of a back room technical support person who is arrogant and too lazy to make
the effort to solve the problem at hand. Get some sleep and take a look at it
again in the morning!
I've updated and am resubmitting this as the bug report - please reference the
To further clarify, this is a bug (as identified by Redhat Technical support)
which prevents the XServer from starting.
Mike Chambers is a Red Hat Linux user, such as yourself, and not an employee.
Anyone in the general public can add comments to bug reports and/or close them
if they feel it appropriate. Bugzilla is a public service, and is unmoderated.
This bug report as it stands right now, does not contain enough information in
it to even conclude that there is an XFree86 bug. Everything in the bug report
points to there being a system misconfiguration or massive filesystem corruption
There is no information on how to reproduce this problem contained in this bug
report, which results in anyone randomly being able to reproduce it and thus
troubleshoot it. As such, it is not a bug report at this point, but a technical
support request, and we do not handle technical support via bugzilla.
You will need to troubleshoot the problem to find out exactly why X is not
starting on your system, either using Red Hat technical support, or a mailing
list, at which point if an actual XFree86 bug is found, which I believe is
rather unlikely from the logs you've provided - I can then look into the issue
as a real bug report.
I apologize if Red Hat technical support sent you to bugzilla prematurely,
and if you're inconvenienced by this, but bugzilla is not for technical
support, and I do not see a bug being reported here currently.
If there is not enough logging output provided, perhaps I can post other logs
to determine the cause of this error. It is premature at this point to
determine that this is or isn't a bug, based on the quality of your
Redhat technical support has ruled out the possibility of misconfiguration.
I've seen several postings on the web regarding this, all with no answer. We
need to focus on being more responsible in responding to issues like this for
the sake of the open source community. Responses from community members like
Mike Harris' and Mike Chambers' weaken the open source development process.
That type of response is why this issue still exists and why it will continue
to exist and hamper the development process of Redhat's Linux.
I am reopening this bug since it cannot be determined to be not a bug. The
only acceptable basis for closure could be that it is not reproducible.
Please give other members an opportunity to investigate this or cease posting.
Bugzilla is not a technical support forum, and this issue will not be
investigated as a bug report until sufficient evidence is presented in the
bug report to conclude that it is infact a bug, or that it is likely to
be a bug, as we do not provide technical support in bugzilla.
I have made a request internally for tech support to re-evaluate this problem,
and if you'll be kind enough to give me the name of the person in technical
support, I would be more than glad to contact them directly and discuss this
with them. I would like nothing more than for you to have a solution to your
problem, however bugzilla isn't a technical support forum as I mentioned above.
Unless there is a specific bug being reported, there is nothing that I can
do to investigate the issue. "My system doesn't start" unfortunately is far
to vague, and does not at all indicate that there is a bug in XFree86 which
is causing this problem. Your problem could be caused by out of disk space,
disk corruption, or any of a number of issues.
Re closing again as NOTABUG, due to the reasons cited above, and the fact
that your X server installation is broken, as evidenced by the server being
unable to locate the server modules shown in your X server log.
Again, provide me the name of the person in tech support you've spoken with, and
I will make sure they are on the right track to assist you.