Description of problem: User is unable to see any reports since upgrading from RHEV 3.0 to 3.1 I see the following errors in ovirt-engine-dwh.log 2013-06-12 10:51:04|aRDY4i|2gkrrN|7pHg0C|OVIRT_ENGINE_DWH|ConfigurationSync|Default|6|Java Exception|tJDBCInput_15|org.postgresql.util.PSQLException:ERROR: relation "v3_1_latest_datacenter_configuration_view" does not exist Position: 217|1 Exception in component tRunJob_1 java.lang.RuntimeException: Child job running failed at ovirt_engine_dwh.samplerunjobs_3_1.SampleRunJobs.tRunJob_1Process(SampleRunJobs.java:804) at ovirt_engine_dwh.samplerunjobs_3_1.SampleRunJobs.tJDBCConnection_2Process(SampleRunJobs.java:655) at ovirt_engine_dwh.samplerunjobs_3_1.SampleRunJobs.tJDBCConnection_1Process(SampleRunJobs.java:557) at ovirt_engine_dwh.samplerunjobs_3_1.SampleRunJobs$1.run(SampleRunJobs.java:2038) 2013-06-12 10:51:04|7pHg0C|2gkrrN|KoKs3e|OVIRT_ENGINE_DWH|SampleRunJobs|Default|6|Java Exception|tRunJob_1|java.lang.RuntimeException:Child job running failed|1 Exception in component tRunJob_1 java.lang.RuntimeException: Child job running failed at ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob.tRunJob_1Process(SampleTimeKeepingJob.java:2422) at ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob.tJDBCInput_2Process(SampleTimeKeepingJob.java:2265) at ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob.tJDBCConnection_1Process(SampleTimeKeepingJob.java:1437) at ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob.tJDBCConnection_2Process(SampleTimeKeepingJob.java:1339) at ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob.tJava_3Process(SampleTimeKeepingJob.java:1247) at ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob.tJava_1Process(SampleTimeKeepingJob.java:1152) at ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob$1.run(SampleTimeKeepingJob.java:4242) 2013-06-12 10:51:04|KoKs3e|2gkrrN|zKrDpk|OVIRT_ENGINE_DWH|SampleTimeKeepingJob|Default|6|Java Exception|tRunJob_1|java.lang.RuntimeException:Child job running failed|1 Exception in component tJDBCInput_15 org.postgresql.util.PSQLException: ERROR: relation "v3_1_latest_datacenter_configuration_view" does not exist Position: 217 at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2062) at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:1795) at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:257) at org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:479) at org.postgresql.jdbc2.AbstractJdbc2Statement.executeWithFlags(AbstractJdbc2Statement.java:353) at org.postgresql.jdbc2.AbstractJdbc2Statement.executeQuery(AbstractJdbc2Statement.java:252) at ovirt_engine_dwh.configurationsync_3_1.ConfigurationSync.tJDBCInput_15Process(ConfigurationSync.java:4030) at ovirt_engine_dwh.configurationsync_3_1.ConfigurationSync.tJDBCInput_2Process(ConfigurationSync.java:3134) at ovirt_engine_dwh.configurationsync_3_1.ConfigurationSync$1.run(ConfigurationSync.java:56044) 2013-06-12 10:52:04|reQQ0A|2gkrrN|fEO21E|OVIRT_ENGINE_DWH|ConfigurationSync|Default|6|Java Exception|tJDBCInput_15|org.postgresql.util.PSQLException:ERROR: relation "v3_1_latest_datacenter_configuration_view" does not exist Position: 217|1 Exception in component tRunJob_1 java.lang.RuntimeException: Child job running failed at ovirt_engine_dwh.samplerunjobs_3_1.SampleRunJobs.tRunJob_1Process(SampleRunJobs.java:804) at ovirt_engine_dwh.samplerunjobs_3_1.SampleRunJobs.tJDBCConnection_2Process(SampleRunJobs.java:655) at ovirt_engine_dwh.samplerunjobs_3_1.SampleRunJobs.tJDBCConnection_1Process(SampleRunJobs.java:557) at ovirt_engine_dwh.samplerunjobs_3_1.SampleRunJobs$1.run(SampleRunJobs.java:2038) 2013-06-12 10:52:04|fEO21E|2gkrrN|gAyWgX|OVIRT_ENGINE_DWH|SampleRunJobs|Default|6|Java Exception|tRunJob_1|java.lang.RuntimeException:Child job running failed|1 Exception in component tRunJob_1 java.lang.RuntimeException: Child job running failed at ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob.tRunJob_1Process(SampleTimeKeepingJob.java:2422) at ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob.tJDBCInput_2Process(SampleTimeKeepingJob.java:2265) at ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob.tJDBCConnection_1Process(SampleTimeKeepingJob.java:1437) at ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob.tJDBCConnection_2Process(SampleTimeKeepingJob.java:1339) at ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob.tJava_3Process(SampleTimeKeepingJob.java:1247) at ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob.tJava_1Process(SampleTimeKeepingJob.java:1152) at ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob$1.run(SampleTimeKeepingJob.java:4242) 2013-06-12 10:52:04|gAyWgX|2gkrrN|zKrDpk|OVIRT_ENGINE_DWH|SampleTimeKeepingJob|Default|6|Java Exception|tRunJob_1|java.lang.RuntimeException:Child job running failed|1 Recommended that Customer re-run the setup scripts for dwh and reports post upgrade. The same error occurs even after the scripts are re-run. I don't see any problem in the scripts' log files. What could be happening here? what log files would you want me to check ?
(In reply to Anitha Udgiri from comment #0) > Description of problem: > User is unable to see any reports since upgrading from RHEV 3.0 to 3.1 > > I see the following errors in ovirt-engine-dwh.log > > 2013-06-12 > 10:51: > 04|aRDY4i|2gkrrN|7pHg0C|OVIRT_ENGINE_DWH|ConfigurationSync|Default|6|Java > Exception|tJDBCInput_15|org.postgresql.util.PSQLException:ERROR: > relation "v3_1_latest_datacenter_configuration_view" does not exist > Position: 217|1 > Exception in component tRunJob_1 > java.lang.RuntimeException: Child job running failed > at > ovirt_engine_dwh.samplerunjobs_3_1.SampleRunJobs. > tRunJob_1Process(SampleRunJobs.java:804) > at > ovirt_engine_dwh.samplerunjobs_3_1.SampleRunJobs. > tJDBCConnection_2Process(SampleRunJobs.java:655) > at > ovirt_engine_dwh.samplerunjobs_3_1.SampleRunJobs. > tJDBCConnection_1Process(SampleRunJobs.java:557) > at > ovirt_engine_dwh.samplerunjobs_3_1.SampleRunJobs$1.run(SampleRunJobs.java: > 2038) > 2013-06-12 > 10:51:04|7pHg0C|2gkrrN|KoKs3e|OVIRT_ENGINE_DWH|SampleRunJobs|Default|6|Java > Exception|tRunJob_1|java.lang.RuntimeException:Child job running failed|1 > Exception in component tRunJob_1 > java.lang.RuntimeException: Child job running failed > at > ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob. > tRunJob_1Process(SampleTimeKeepingJob.java:2422) > at > ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob. > tJDBCInput_2Process(SampleTimeKeepingJob.java:2265) > at > ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob. > tJDBCConnection_1Process(SampleTimeKeepingJob.java:1437) > at > ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob. > tJDBCConnection_2Process(SampleTimeKeepingJob.java:1339) > at > ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob. > tJava_3Process(SampleTimeKeepingJob.java:1247) > at > ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob. > tJava_1Process(SampleTimeKeepingJob.java:1152) > at > ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob$1. > run(SampleTimeKeepingJob.java:4242) > 2013-06-12 > 10:51: > 04|KoKs3e|2gkrrN|zKrDpk|OVIRT_ENGINE_DWH|SampleTimeKeepingJob|Default|6|Java > Exception|tRunJob_1|java.lang.RuntimeException:Child job running failed|1 > Exception in component tJDBCInput_15 > org.postgresql.util.PSQLException: ERROR: relation > "v3_1_latest_datacenter_configuration_view" does not exist > Position: 217 > at > org.postgresql.core.v3.QueryExecutorImpl. > receiveErrorResponse(QueryExecutorImpl.java:2062) > at > org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl. > java:1795) > at > org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:257) > at > org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement. > java:479) > at > org.postgresql.jdbc2.AbstractJdbc2Statement. > executeWithFlags(AbstractJdbc2Statement.java:353) > at > org.postgresql.jdbc2.AbstractJdbc2Statement. > executeQuery(AbstractJdbc2Statement.java:252) > at > ovirt_engine_dwh.configurationsync_3_1.ConfigurationSync. > tJDBCInput_15Process(ConfigurationSync.java:4030) > at > ovirt_engine_dwh.configurationsync_3_1.ConfigurationSync. > tJDBCInput_2Process(ConfigurationSync.java:3134) > at > ovirt_engine_dwh.configurationsync_3_1.ConfigurationSync$1. > run(ConfigurationSync.java:56044) > 2013-06-12 > 10:52: > 04|reQQ0A|2gkrrN|fEO21E|OVIRT_ENGINE_DWH|ConfigurationSync|Default|6|Java > Exception|tJDBCInput_15|org.postgresql.util.PSQLException:ERROR: > relation "v3_1_latest_datacenter_configuration_view" does not exist > Position: 217|1 > Exception in component tRunJob_1 > java.lang.RuntimeException: Child job running failed > at > ovirt_engine_dwh.samplerunjobs_3_1.SampleRunJobs. > tRunJob_1Process(SampleRunJobs.java:804) > at > ovirt_engine_dwh.samplerunjobs_3_1.SampleRunJobs. > tJDBCConnection_2Process(SampleRunJobs.java:655) > at > ovirt_engine_dwh.samplerunjobs_3_1.SampleRunJobs. > tJDBCConnection_1Process(SampleRunJobs.java:557) > at > ovirt_engine_dwh.samplerunjobs_3_1.SampleRunJobs$1.run(SampleRunJobs.java: > 2038) > 2013-06-12 > 10:52:04|fEO21E|2gkrrN|gAyWgX|OVIRT_ENGINE_DWH|SampleRunJobs|Default|6|Java > Exception|tRunJob_1|java.lang.RuntimeException:Child job running failed|1 > Exception in component tRunJob_1 > java.lang.RuntimeException: Child job running failed > at > ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob. > tRunJob_1Process(SampleTimeKeepingJob.java:2422) > at > ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob. > tJDBCInput_2Process(SampleTimeKeepingJob.java:2265) > at > ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob. > tJDBCConnection_1Process(SampleTimeKeepingJob.java:1437) > at > ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob. > tJDBCConnection_2Process(SampleTimeKeepingJob.java:1339) > at > ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob. > tJava_3Process(SampleTimeKeepingJob.java:1247) > at > ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob. > tJava_1Process(SampleTimeKeepingJob.java:1152) > at > ovirt_engine_dwh.sampletimekeepingjob_3_1.SampleTimeKeepingJob$1. > run(SampleTimeKeepingJob.java:4242) > 2013-06-12 > 10:52: > 04|gAyWgX|2gkrrN|zKrDpk|OVIRT_ENGINE_DWH|SampleTimeKeepingJob|Default|6|Java > Exception|tRunJob_1|java.lang.RuntimeException:Child job running failed|1 > > > > Recommended that Customer re-run the setup scripts for dwh and reports post > upgrade. > The same error occurs even after the scripts are re-run. > > I don't see any problem in the scripts' log files. > > What could be happening here? > what log files would you want me to check ? Views are missing, so he either didn't run setup or something really bad happened him database during upgrade. Try to run refreshStoredProcedures.sh script on him machine, if already run the setup. Check the dwh upgrade log. Yaniv
In this state use this is a duplicate of the bug 975221. Use the tips I gave there to resolve the issue. Yaniv *** This bug has been marked as a duplicate of bug 975221 ***