Red Hat Bugzilla – Bug 983999
rhn-client-tools + sosreport = crash
Last modified: 2015-08-26 10:13:11 EDT
Description of problem: sosreport on RHEL6 calls "python /usr/share/rhn/up2date_client/hardware.py", which leads to crash (hidden, caught by abrt, but crashreport is usually immediately deleted with Corrupted or bad directory '/var/spool/abrt/pyhook-2013-07-09-11:40:06-27058', deleting see Bug 909617. Coliding name rpmUtils resolves to one in /usr/share/rhn/up2date_client/ (that do not have submodule transaction) instead of the one in /usr/lib/python2.6/site-packages/rpmUtils/. Version-Release number of selected component (if applicable): sos-2.2-38.el6.noarch rhn-client-tools-1.10.11-1.el6.noarch How reproducible: always deterministic Steps to Reproduce: 1. python /usr/share/rhn/up2date_client/hardware.py Actual results: Trace... > File "/usr/share/rhn/up2date_client/hardware.py", line 24, in <module> > import rhnserver > File "/usr/share/rhn/up2date_client/rhnserver.py", line 34, in <module> > import rpcServer > File "/usr/share/rhn/up2date_client/rpcServer.py", line 12, in <module> > import clientCaps > File "/usr/share/rhn/up2date_client/clientCaps.py", line 10, in <module> > from capabilities import parseCap > File "/usr/share/rhn/up2date_client/capabilities.py", line 4, in <module> > import up2dateErrors > File "/usr/share/rhn/up2date_client/up2dateErrors.py", line 44, in <module> > from yum.Errors import YumBaseError > File "/usr/lib/python2.6/site-packages/yum/__init__.py", line 52, in <module> > import config > File "/usr/lib/python2.6/site-packages/yum/config.py", line 40, in <module> > import rpmUtils.transaction > ImportError: No module named transaction Expected results: Info about hardware is printed. Additional info: Might be related to patch 1417f0700405f27f13309d12fc41603fd37b72a4.
Downgrading rhn-client-tools from 1.0.0.1-8 to 1.0.0.0-4 restores a working system
Putting the 1st element of the python search path to the end keeping content of search path, changing just the order for finding yum rpmUtils module instead of our one in the working directory (not a nice solution) spacewalk.git: 7a6914a28bb5ef2e7a721be91b81a94979dbdcfa
*** Bug 1004112 has been marked as a duplicate of this bug. ***
*** Bug 982147 has been marked as a duplicate of this bug. ***
VERIFIED. rhn-client-tools-1.0.0.1-16.el6.noarch REPRO: # python /usr/share/rhn/up2date_client/hardware.py Traceback (most recent call last): File "/usr/share/rhn/up2date_client/hardware.py", line 25, in <module> import rhnserver File "/usr/share/rhn/up2date_client/rhnserver.py", line 22, in <module> import rpcServer File "/usr/share/rhn/up2date_client/rpcServer.py", line 12, in <module> import clientCaps File "/usr/share/rhn/up2date_client/clientCaps.py", line 10, in <module> import capabilities File "/usr/share/rhn/up2date_client/capabilities.py", line 4, in <module> import up2dateErrors File "/usr/share/rhn/up2date_client/up2dateErrors.py", line 16, in <module> from yum.Errors import RepoError, YumBaseError File "/usr/lib/python2.6/site-packages/yum/__init__.py", line 52, in <module> import config File "/usr/lib/python2.6/site-packages/yum/config.py", line 40, in <module> import rpmUtils.transaction ImportError: No module named transaction vs. FIX: # python /usr/share/rhn/up2date_client/hardware.py 'bus' : 'pci' 'driver' : 'x38_edac' 'pciType' : '1' 'prop4' : '1308' 'prop1' : '8086' 'prop2' : '29E0' 'prop3' : '103C' 'detached' : '0' 'class' : 'OTHER' 'desc' : 'Intel Corporation|82X38/X48 Express DRAM Controller' 'bus' : 'pci' 'driver' : 'pcieport' 'pciType' : '1' 'prop4' : '0000' 'prop1' : '8086' 'prop2' : '29E1' 'prop3' : '0000' 'detached' : '0' 'class' : 'OTHER' 'desc' : 'Intel Corporation|82X38/X48 Express Host-Primary PCI Express Bridge' 'bus' : 'pci' 'driver' : 'nouveau' 'pciType' : '1' 'prop4' : '0492' 'prop1' : '10DE' 'prop2' : '042F' 'prop3' : '10DE' 'detached' : '0' 'class' : 'VIDEO' 'desc' : 'NVIDIA Corporation|G86 [Quadro NVS 290]' ...
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHBA-2013-1702.html