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From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.0.1) Gecko/20021003 Description of problem: Am trying to add a new system to our account [imovesys, email is <buchholz@imoveinc.com>]. The new system is RedHat 9. Up2date is from up2date-3.1.23-1.i386.rpm. I get a pop-up with this message: | The server indicated an error: | | Error Class Code: 3 | Error Class Info: This username is already taken. | Explanation: | An error has occurred while processing your | request. If this problem persists please enter | a bug report at bugzilla.redhat.com. | If you choose to submit the bug report, please | be sure to include details of what you were | trying to do when this error occurred and details | on how to reproduce this problem. Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1. "rhn_register"" 2. accept all default settings 3. step through to account info page 4. enter exising account and password 5. press next Actual Results: It failed. See message in "Description". Expected Results: I expected the system to be registered, and the registration program to continue on to the package list update. Additional info:
The error message is a bit misleading. It really means "this username already exists, with a different password". Please verify your password, you can do that by logging in at http://rhn.redhat.com (you can retrieve the password if you forgot it). Let me know if this doesn't work for you.
bug has had no response for 2 years. Closing.