Red Hat Bugzilla – Bug 986039
Cannot shut down VM via API or Admin Portal
Last modified: 2014-01-01 03:46:47 EST
Description of problem:
Cannot shutdown VM using API or Admin Portal
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Shutdown VM from Admin portal or using API
The status changes to powering_down, then 5 minutes later the message "Shutdown failed" appears
Successful guest shutdown
Well we can see here that the guest agent is actually sending the poweroff. If it doesn't work this was blocked by another application e.g. A system service. In this case there's nothing we cannot do anything.
8/4/2013 2:00:04 AM USER32 Information None 1074 NT AUTHORITY\SYSTEM JAEXC01 "The process winlogon.exe has initiated the power off of computer JAEXC01 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x840000ff
Shutdown Type: power off
Comment: System Administrator has initiated shutdown of this Virtual Machine. Virtual Machine is shutting down."