Bug 986742 - Website unavailable - can't restart gear
Summary: Website unavailable - can't restart gear
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: OpenShift Online
Classification: Red Hat
Component: Containers
Version: 2.x
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: ---
: ---
Assignee: Andy Grimm
QA Contact: libra bugs
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2013-07-22 02:03 UTC by James Zaghini
Modified: 2016-11-08 03:47 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2013-07-29 20:08:43 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description James Zaghini 2013-07-22 02:03:06 UTC
Description of problem:

Cannot access one of my sites hosted on openshift: http://ukulele-zaghini2.rhcloud.com/ also available at @ ukuleledaily.com

The website has not been accessible for at least two days

I've tried restarting the gear
https://openshift.redhat.com/app/console/application/ukulele/restart
An error message appears "We appear to be having technical difficulties"

I haven't made any changes to the website for roughly six months

Version-Release number of selected component (if applicable):

?

How reproducible:

100% of the time in the last two days the website is not available

Steps to Reproduce:
1. Try visiting ukuleledaily.com in a browser
2. Try restarting the gear in the OpenShift web admin

Actual results:

Website is unavailable, restarting the gear throws error

Expected results:

Website available, restarting the gear works.
Additional info:

Comment 1 Andy Grimm 2013-07-26 19:11:47 UTC
You have hit your disk quota, due to an entire year of log files:

# du -ks php/logs/
977016	php/logs/

You should run "rhc tidy" periodically or manually clean up old log files.  I compressed them for you this time into a single logs.tgz file, since being at quota can cause login issues.  You may have to do some database recovery and restart your app.

Let us know if you need anything else.


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