Bug 994620 - Need better messaging on rhsm-icon when partial subscription exsists on a fully compliant machine
Need better messaging on rhsm-icon when partial subscription exsists on a ful...
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: subscription-manager (Show other bugs)
Unspecified Unspecified
unspecified Severity unspecified
: rc
: 6.5
Assigned To: Carter Kozak
John Sefler
Depends On:
Blocks: rhsm-rhel65
  Show dependency treegraph
Reported: 2013-08-07 11:57 EDT by Rehana
Modified: 2013-11-21 16:27 EST (History)
9 users (show)

See Also:
Fixed In Version:
Doc Type: Enhancement
Doc Text:
Feature: reword tooltip message Reason: Original wording was confusing to users. Result (if any):
Story Points: ---
Clone Of:
Last Closed: 2013-11-21 16:27:27 EST
Type: Bug
Regression: ---
Mount Type: ---
Documentation: ---
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

Attachments (Terms of Use)
RHSM-ICON status (401.55 KB, image/png)
2013-09-06 10:15 EDT, Sharath Dwaral
no flags Details

External Trackers
Tracker ID Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2013:1659 normal SHIPPED_LIVE subscription-manager and python-rhsm bug fix and enhancement update 2013-11-20 16:53:10 EST

  None (edit)
Description Rehana 2013-08-07 11:57:40 EDT
Description of problem:
Observed during the verification of the  bug https://bugzilla.redhat.com/show_bug.cgi?id=983281, that the tool tip message on rhsm-icon says "Partially entitled products" when it should be saying "Partially entitled subscriptions"

Version-Release number of selected component (if applicable):
rpm -qa | grep subscr

How reproducible:

Steps to Reproduce:
1.Attach subscriptions to make the system fully compliant
2.Now attach a partial subscription 
3.Verify the rhsm-icon getting raised with correct message or not

Actual results:
Currently tool-tip message is displaying "Partially entitled products" 

Expected results:
Should be displaying "Partially entitled subscriptions" 

Additional info:
Comment 1 Carter Kozak 2013-08-07 12:00:48 EDT
1.Attach subscriptions to make the system fully compliant

If the system has a partial stack attached, or arch-mismatched entitlement(s), the system is not considered "fully compliant"
All of the installed products, however, can still be fully compliant.

I'll make the string change.
Comment 2 Carter Kozak 2013-08-19 15:52:40 EDT
commit 9cf0198d7bc82da0e02a5080ad3f1da9338d6af8
Author: ckozak <ckozak@redhat.com>
Date:   Mon Aug 19 14:01:50 2013 -0400

    994620: reword tooltip message
Comment 3 Bryan Kearney 2013-09-03 14:23:19 EDT
this will be available as of 1.9.6
Comment 4 Sharath Dwaral 2013-09-06 10:15:57 EDT
Created attachment 794779 [details]
RHSM-ICON status


# rpm -qa | egrep "subscription-manager|python-rhsm"


1. Let system be fully compliant
2. Add a subscription that does not match the system
3. HOVER the mouse over rhsm-icon on the top right corner of screen (DO NOT CLICK)


Please see attachment

Comment 5 errata-xmlrpc 2013-11-21 16:27:27 EST
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.


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