Bug 997616 - Unable to view the users after the sam 1.3 upgrade
Summary: Unable to view the users after the sam 1.3 upgrade
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Subscription Asset Manager
Classification: Retired
Component: katello
Version: 1.3
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: rc
: ---
Assignee: Tom McKay
QA Contact: sthirugn@redhat.com
URL:
Whiteboard:
Depends On:
Blocks: sam13-tracker
TreeView+ depends on / blocked
 
Reported: 2013-08-15 19:31 UTC by sthirugn@redhat.com
Modified: 2013-10-01 11:19 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2013-10-01 11:19:31 UTC
Embargoed:


Attachments (Terms of Use)
undefine method error screenshot (31.51 KB, image/png)
2013-08-15 19:32 UTC, sthirugn@redhat.com
no flags Details
production.log (124.38 KB, text/plain)
2013-08-15 19:35 UTC, sthirugn@redhat.com
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHEA-2013:1390 0 normal SHIPPED_LIVE Release 1.3 of Subscription Asset Manager 2013-10-01 14:43:14 UTC

Description sthirugn@redhat.com 2013-08-15 19:31:23 UTC
Description of problem:
After sam 1.3 upgrade, clicking on users throws error

Version-Release number of selected component (if applicable):
* candlepin-0.8.20-1.el6sam.noarch
* candlepin-scl-1-5.el6_4.noarch
* candlepin-scl-quartz-2.1.5-5.el6_4.noarch
* candlepin-scl-rhino-1.7R3-1.el6_4.noarch
* candlepin-scl-runtime-1-5.el6_4.noarch
* candlepin-selinux-0.8.20-1.el6sam.noarch
* candlepin-tomcat6-0.8.20-1.el6sam.noarch
* elasticsearch-0.19.9-8.el6sat.noarch
* katello-candlepin-cert-key-pair-1.0-1.noarch
* katello-certs-tools-1.4.2-2.el6sat.noarch
* katello-cli-1.4.3-7.el6sat.noarch
* katello-cli-common-1.4.3-7.el6sat.noarch
* katello-common-1.4.3-8.el6sam_splice.noarch
* katello-configure-1.4.4-2.el6sat.noarch
* katello-glue-candlepin-1.4.3-8.el6sam_splice.noarch
* katello-glue-elasticsearch-1.4.3-8.el6sam_splice.noarch
* katello-headpin-1.4.3-8.el6sam_splice.noarch
* katello-headpin-all-1.4.3-8.el6sam_splice.noarch
* katello-selinux-1.4.4-2.el6sat.noarch
* thumbslug-0.0.32-1.el6sam.noarch
* thumbslug-selinux-0.0.32-1.el6sam.noarch


How reproducible:
Always

Steps to Reproduce:
1. Install SAM 1.2.1 from RHN. Create couple of users and associate them to environments
2. Run SAM 1.3 upgrade
3. After the upgrade log into SAM Web UI -> Administer -> Users -> Click on any user

Actual results:
A user error thrown: (screenshot attached)
    undefined method `id' for nil:NilClass (NoMethodError)
    Click here for more details.

Expected results:
The user details shown

Additional info:
This happens only for the users which were created before the upgrade.  The users created after the upgrade works fine.

Comment 1 sthirugn@redhat.com 2013-08-15 19:32:39 UTC
Created attachment 787030 [details]
undefine method error screenshot

Comment 2 sthirugn@redhat.com 2013-08-15 19:35:30 UTC
Created attachment 787032 [details]
production.log

Comment 3 Bryan Kearney 2013-08-28 17:11:59 UTC
Lates build (Snap4) should contain these fixes. Please test on Snap4.

Comment 4 sthirugn@redhat.com 2013-08-30 21:39:11 UTC
VERIFIED.

Version Tested:

* candlepin-0.8.24-1.el6sam.noarch
* candlepin-scl-1-5.el6_4.noarch
* candlepin-scl-quartz-2.1.5-5.el6_4.noarch
* candlepin-scl-rhino-1.7R3-1.el6_4.noarch
* candlepin-scl-runtime-1-5.el6_4.noarch
* candlepin-selinux-0.8.24-1.el6sam.noarch
* candlepin-tomcat6-0.8.24-1.el6sam.noarch
* elasticsearch-0.19.9-8.el6sat.noarch
* katello-candlepin-cert-key-pair-1.0-1.noarch
* katello-certs-tools-1.4.2-2.el6sat.noarch
* katello-cli-1.4.3-9.el6sat.noarch
* katello-cli-common-1.4.3-9.el6sat.noarch
* katello-common-1.4.3-11.el6sam_splice.noarch
* katello-configure-1.4.4-3.el6sat.noarch
* katello-glue-candlepin-1.4.3-11.el6sam_splice.noarch
* katello-glue-elasticsearch-1.4.3-11.el6sam_splice.noarch
* katello-headpin-1.4.3-11.el6sam_splice.noarch
* katello-headpin-all-1.4.3-11.el6sam_splice.noarch
* katello-selinux-1.4.4-2.el6sat.noarch
* thumbslug-0.0.32-1.el6sam.noarch
* thumbslug-selinux-0.0.32-1.el6sam.noarch

Comment 6 errata-xmlrpc 2013-10-01 11:19:31 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHEA-2013-1390.html


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