| Summary: | rhn_register fails | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 5 | Reporter: | Ronald Ramos <rramos> |
| Component: | rhn-client-tools | Assignee: | Milan Zázrivec <mzazrivec> |
| Status: | CLOSED DEFERRED | QA Contact: | Red Hat Satellite QA List <satqe-list> |
| Severity: | medium | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 5.2 | CC: | cperry, rramos |
| Target Milestone: | rc | ||
| Target Release: | --- | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2013-12-10 12:04:23 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
*** Bug 1032092 has been marked as a duplicate of this bug. *** Is this a registration with Red Hat Network or with Red Hat Network Satellite? (In reply to Milan Zazrivec from comment #2) > Is this a registration with Red Hat Network or with Red Hat Network > Satellite? Is a registration with Red Hat Network All right, which version of rhn-client-tools is this? Does synchronizing system clock help the issue? (rdate -s ...) (In reply to Milan Zazrivec from comment #4) > All right, which version of rhn-client-tools is this? > > Does synchronizing system clock help the issue? (rdate -s ...) version of rhn-client-tools: # rhn_register --version rhn_register (Red Hat Network Client Tools) 0.4.17-8.el5 Copyright (C) 1999-2006 Red Hat, Inc. Licenciado bajo los términos del GPL. -------------------------------------------------------- rdate -s show time out, I try with command ntpdate. # rdate -s 0.rhel.pool.ntp.org rdate: timeout for 0.rhel.pool.ntp.org # ntpdate -u 0.rhel.pool.ntp.org 25 Nov 09:22:48 ntpdate[26982]: adjust time server 146.164.53.65 offset -0.001133 sec After of server sync... I run rhn_register command, but show the same error. OK, the rhn-client-tools version that we're looking at is more than 5 years old. We've since released 8 RHEL update releases, in particular, in 2010 we released a rhn-client-tools build, which contains updated CA certificate for Red Hat Network. Chances are, you're not using the latest CA certificate and are getting the error above b/c of that. My suggestion at this point is to update -- either the whole RHEL or rhn-client-tools (+ dependent packages) to the latest released version & re-try the registration. Please open a support ticket, should you require further assistance. Regards, Clifford |
Description of problem: There was an error while applying your choice. Este error no debió haber ocurrido. Si desea ayudarnos a mejorar este programa, por favor llene un reporte de error en bugzilla.redhat.com. Es de gran ayuda si incluye la parte de '/var/log/up2date'. Gracias Version-Release number of selected component (if applicable): rhn_register How reproducible: every time Steps to Reproduce: 1.console: rhn_register 2.click forward 3.click forward 4. error pops up Actual results: There was an error while applying your choice. Este error no debió haber ocurrido. Si desea ayudarnos a mejorar este programa, por favor llene un reporte de error en bugzilla.redhat.com. Es de gran ayuda si incluye la parte de '/var/log/up2date'. Gracias Expected results: Options to register server on RHN. Additional info: [Tue Nov 19 09:50:29 2013] rhn_register Traceback (most recent call last): File "/usr/share/rhn/up2date_client/rhnregGui.py", line 1886, in callAndFilterExceptions return function() File "/usr/share/rhn/up2date_client/rhnregGui.py", line 324, in _chooseServerPageApply rhnreg.privacyText() File "/usr/share/rhn/up2date_client/rhnreg.py", line 314, in privacyText return s.registration.privacy_statement() File "/usr/share/rhn/up2date_client/rhnserver.py", line 50, in __call__ return rpcServer.doCall(method, *args, **kwargs) File "/usr/share/rhn/up2date_client/rpcServer.py", line 194, in doCall ret = method(*args, **kwargs) File "/usr/lib/python2.4/xmlrpclib.py", line 1096, in __call__ return self.__send(self.__name, args) File "/usr/share/rhn/up2date_client/rpcServer.py", line 38, in _request1 ret = self._request(methodname, params) File "/usr/lib/python2.4/site-packages/rhn/rpclib.py", line 319, in _request request, verbose=self._verbose) File "/usr/lib/python2.4/site-packages/rhn/transports.py", line 170, in request headers, fd = req.send_http(host, handler) File "/usr/lib/python2.4/site-packages/rhn/transports.py", line 697, in send_http self._connection.connect() File "/usr/lib/python2.4/site-packages/rhn/connections.py", line 195, in connect self.sock.init_ssl() File "/usr/lib/python2.4/site-packages/rhn/SSL.py", line 76, in init_ssl self._ctx.load_verify_locations(f) OpenSSL.SSL.Error: [] [Tue Nov 19 09:50:45 2013] rhn_register Traceback (most recent call last): File "/usr/share/rhn/up2date_client/rhnregGui.py", line 1886, in callAndFilterExceptions return function() File "/usr/share/rhn/up2date_client/rhnregGui.py", line 324, in _chooseServerPageApply rhnreg.privacyText() File "/usr/share/rhn/up2date_client/rhnreg.py", line 314, in privacyText return s.registration.privacy_statement() File "/usr/share/rhn/up2date_client/rhnserver.py", line 50, in __call__ return rpcServer.doCall(method, *args, **kwargs) File "/usr/share/rhn/up2date_client/rpcServer.py", line 194, in doCall ret = method(*args, **kwargs) File "/usr/lib/python2.4/xmlrpclib.py", line 1096, in __call__ return self.__send(self.__name, args) File "/usr/share/rhn/up2date_client/rpcServer.py", line 38, in _request1 ret = self._request(methodname, params) File "/usr/lib/python2.4/site-packages/rhn/rpclib.py", line 319, in _request request, verbose=self._verbose) File "/usr/lib/python2.4/site-packages/rhn/transports.py", line 170, in request headers, fd = req.send_http(host, handler) File "/usr/lib/python2.4/site-packages/rhn/transports.py", line 697, in send_http self._connection.connect() File "/usr/lib/python2.4/site-packages/rhn/connections.py", line 195, in connect self.sock.init_ssl() File "/usr/lib/python2.4/site-packages/rhn/SSL.py", line 76, in init_ssl self._ctx.load_verify_locations(f) OpenSSL.SSL.Error: []