Bug 1133903

Summary: if we click support links under 'Red Hat Access', leads loss of existing entries by user
Product: [JBoss] JBoss Operations Network Reporter: Jeeva Kandasamy <jkandasa>
Component: UIAssignee: Libor Zoubek <lzoubek>
Status: CLOSED CURRENTRELEASE QA Contact: Armine Hovsepyan <ahovsepy>
Severity: high Docs Contact:
Priority: urgent    
Version: JON 3.3.0CC: ahovsepy, jshaughn, mfoley, theute
Target Milestone: ER03   
Target Release: JON 3.3.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2014-12-11 13:59:36 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1070431    
Attachments:
Description Flags
csp-help link none

Description Jeeva Kandasamy 2014-08-26 12:22:28 UTC
Created attachment 930873 [details]
csp-help link

Description of problem:
While opening new case if we click any help link, it is opening on the same page and leads loss of all the entries. Clicking back also does not retain existing entries.

Version-Release number of selected component (if applicable):
JBoss Operations Network	
Version : 3.3.0.ER01
Build Number : 23b3476:f3aa7e7
GWT Version : 2.5.0
SmartGWT Version : 3.0p

How reproducible:
always

Steps to Reproduce:
1. Login in to JON 3.3
2. Click on 'Red Hat Access->Support->Open case'
3. Do 'Red Hat Access' account login, if didn't already
4. Enter case details, Click on 'Next'
5. There is link to know about attaching local files. If you click the link it's opening on the same page and clicking back taking to initial page. Lost all the entries that we did in step #4.

Additional info: screen shot is attached.

Comment 1 Jeeva Kandasamy 2014-08-26 12:29:10 UTC
Browser: Firefox 31.0

Comment 2 Libor Zoubek 2014-09-04 15:03:46 UTC
This should be fixed by updating redhat_access_angular_ui to 0.9.9 which is already done within Bug 1133590

Comment 3 Simeon Pinder 2014-09-17 02:49:19 UTC
Moving to ON_QA as available for test with the following brew build:
https://brewweb.devel.redhat.com//buildinfo?buildID=385149

Comment 4 Armine Hovsepyan 2014-09-23 13:01:08 UTC
verified in JON 3.3 ER03