Bug 1140637
| Summary: | JBoss layered product (JBoss Fuse) does not have direct option to open new support case | ||||||||
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| Product: | [JBoss] JBoss Operations Network | Reporter: | Jeeva Kandasamy <jkandasa> | ||||||
| Component: | UI | Assignee: | Libor Zoubek <lzoubek> | ||||||
| Status: | CLOSED CURRENTRELEASE | QA Contact: | Jeeva Kandasamy <jkandasa> | ||||||
| Severity: | high | Docs Contact: | |||||||
| Priority: | unspecified | ||||||||
| Version: | JON 3.3.0 | CC: | jshaughn, loleary, lzoubek, theute | ||||||
| Target Milestone: | ER04 | ||||||||
| Target Release: | JON 3.3.0 | ||||||||
| Hardware: | Unspecified | ||||||||
| OS: | Unspecified | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | Environment: | ||||||||
| Last Closed: | 2014-12-11 14:01:12 UTC | Type: | Bug | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Embargoed: | |||||||||
| Bug Depends On: | |||||||||
| Bug Blocks: | 1070437 | ||||||||
| Attachments: |
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branch: master link: https://github.com/rhq-project/rhq/commit/4d40366bb time: 2014-09-19 10:50:49 +0200 commit: 4d40366bb75dce12fb7fbf949c22eea78db0d075 author: Libor Zoubek - lzoubek message: Bug 1140637 - JBoss layered product (JBoss Fuse) does not have direct option to open new support case Allow opening support case on JBossFuse : JBossFuseContainer resource types branch: release/jon3.3.x link: https://github.com/rhq-project/rhq/commit/8aee2d2cb time: 2014-09-19 10:52:47 +0200 commit: 8aee2d2cb23fe09f021aa17b193b9ce34d9e10a5 author: Libor Zoubek - lzoubek message: Bug 1140637 - JBoss layered product (JBoss Fuse) does not have direct option to open new support case Allow opening support case on JBossFuse : JBossFuseContainer resource types (cherry picked from commit 4d40366bb75dce12fb7fbf949c22eea78db0d075) Signed-off-by: Libor Zoubek <lzoubek> Moving to ON_QA as available for test with build: https://brewweb.devel.redhat.com/buildinfo?buildID=388959 Created attachment 945243 [details]
fuse-csp-selection
Able to open support case for JBossfuse.
Version:
JBoss Operations Network
Version : 3.3.0.ER04
Build Number : 99d2107:d7c537e
GWT Version : 2.5.0
SmartGWT Version : 3.0p
Screen shot is attached
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Created attachment 936522 [details] Jboss-Fuse-no-CSP Description of problem: I installed 'JBoss Fuse 6.1.0' and imported in to JON 3.3. There is no direct option to open new Red Hat support case like we have it for JBoss EAP. Version-Release number of selected component (if applicable): JBoss Operations Network Version : 3.3.0.ER02 Build Number : 4fbb183:7da54e2 GWT Version : 2.5.0 SmartGWT Version : 3.0p How reproducible: always Steps to Reproduce: 1. Install and import JBoss Fuse 6.1.0 in to JON 3.3. 2. Select JBoss Fuse from 'Inventory->Servers->JBoss Fuse' 3. Right click on JBoss Fuse, there is no option to open new support case. Additional info: Screen shot is attached.