Bug 1140637 - JBoss layered product (JBoss Fuse) does not have direct option to open new support case
Summary: JBoss layered product (JBoss Fuse) does not have direct option to open new su...
Status: CLOSED CURRENTRELEASE
Alias: None
Product: JBoss Operations Network
Classification: JBoss
Component: UI
Version: JON 3.3.0
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: ER04
: JON 3.3.0
Assignee: Libor Zoubek
QA Contact: Jeeva Kandasamy
URL:
Whiteboard:
Keywords:
Depends On:
Blocks: JON3-12
TreeView+ depends on / blocked
 
Reported: 2014-09-11 12:03 UTC by Jeeva Kandasamy
Modified: 2015-11-02 00:44 UTC (History)
4 users (show)

(edit)
Clone Of:
(edit)
Last Closed: 2014-12-11 14:01:12 UTC


Attachments (Terms of Use)
Jboss-Fuse-no-CSP (95.25 KB, application/octet-stream)
2014-09-11 12:03 UTC, Jeeva Kandasamy
no flags Details
fuse-csp-selection (81.47 KB, image/jpeg)
2014-10-09 09:17 UTC, Jeeva Kandasamy
no flags Details

Description Jeeva Kandasamy 2014-09-11 12:03:43 UTC
Created attachment 936522 [details]
Jboss-Fuse-no-CSP

Description of problem:
I installed 'JBoss Fuse 6.1.0' and imported in to JON 3.3. There is no direct option to open new Red Hat support case like we have it for JBoss EAP.

Version-Release number of selected component (if applicable):
JBoss Operations Network	
Version : 3.3.0.ER02
Build Number : 4fbb183:7da54e2
GWT Version : 2.5.0
SmartGWT Version : 3.0p

How reproducible:
always

Steps to Reproduce:
1. Install and import JBoss Fuse 6.1.0 in to JON 3.3.
2. Select JBoss Fuse from 'Inventory->Servers->JBoss Fuse'
3. Right click on JBoss Fuse, there is no option to open new support case.

Additional info: Screen shot is attached.

Comment 5 Libor Zoubek 2014-09-19 08:53:24 UTC
branch:  master
link:    https://github.com/rhq-project/rhq/commit/4d40366bb
time:    2014-09-19 10:50:49 +0200
commit:  4d40366bb75dce12fb7fbf949c22eea78db0d075
author:  Libor Zoubek - lzoubek@redhat.com
message: Bug 1140637 - JBoss layered product (JBoss Fuse) does not have direct
         option to open new support case

         Allow opening support case on JBossFuse : JBossFuseContainer
         resource types

branch:  release/jon3.3.x
link:    https://github.com/rhq-project/rhq/commit/8aee2d2cb
time:    2014-09-19 10:52:47 +0200
commit:  8aee2d2cb23fe09f021aa17b193b9ce34d9e10a5
author:  Libor Zoubek - lzoubek@redhat.com
message: Bug 1140637 - JBoss layered product (JBoss Fuse) does not have direct
         option to open new support case
         Allow opening support case on JBossFuse : JBossFuseContainer
         resource types

         (cherry picked from commit
         4d40366bb75dce12fb7fbf949c22eea78db0d075) Signed-off-by: Libor
         Zoubek <lzoubek@redhat.com>

Comment 6 Simeon Pinder 2014-10-01 21:33:14 UTC
Moving to ON_QA as available for test with build:
https://brewweb.devel.redhat.com/buildinfo?buildID=388959

Comment 7 Jeeva Kandasamy 2014-10-09 09:17:00 UTC
Created attachment 945243 [details]
fuse-csp-selection

Able to open support case for JBossfuse.

Version:
JBoss Operations Network
Version : 3.3.0.ER04
Build Number : 99d2107:d7c537e
GWT Version : 2.5.0
SmartGWT Version : 3.0p

Screen shot is attached


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