Bug 1179967

Summary:	[Release Note] Amazon Frankfurt region cannot be used in CFME 5.3.2
Product:	Red Hat CloudForms Management Engine	Reporter:	Greg Blomquist <gblomqui>
Component:	Documentation	Assignee:	Greg Blomquist <gblomqui>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Ramesh A <rananda>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	5.3.0	CC:	fdewaley, jhardy, jprause, mfeifer, obarenbo, rananda, xlecauch
Target Milestone:	GA	Keywords:	ZStream
Target Release:	5.3.2
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	5.3.2	Doc Type:	Release Note
Doc Text:	The new AWS Frankfurt region requires an updated AWS-SDK library. However, this dependency was not discovered until very late in the testing process. As a result, the AWS-SDK library was not updated for the 5.3.2 release. The 5.3.2 release includes an extra "Region" option for "Frankfurt (EU)" when adding an Amazon provider. This region should not be selected in the 5.3.2 release. If selected, the CFME appliance will indicate that the "Login failed due to bad username or password". The current work arounds for this bug are: 1) Avoid using the Frankfurt (EU) region when adding a new Amazon provider. Or, 2) Manually update the AWS-SDK gem on an appliance. Option (2) is an advanced operation and is not recommended for typical users.	Story Points:	---
Clone Of:		Environment:
Last Closed:	2015-08-18 22:51:42 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Greg Blomquist 2015-01-07 23:00:22 UTC

See: https://bugzilla.redhat.com/show_bug.cgi?id=1164038

The new AWS Frankfurt region requires an updated AWS-SDK library.  However, this dependency was not discovered until very late in the testing process.  As a result, the AWS-SDK library was not updated for the 5.3.2 release.

The 5.3.2 release includes an extra "Region" option for "Frankfurt (EU)" when adding an Amazon provider.  This region should not be selected in the 5.3.2 release.  If selected, the CFME appliance will indicate that the "Login failed due to bad username or password".

The current work arounds for this bug are:

1) Avoid using the Frankfurt (EU) region when adding a new Amazon provider.

Or, 

2) Manually update the AWS-SDK gem on an appliance.

Option (2) is an advanced operation and is not recommended for typical users.

Comment 1 Ramesh A 2015-02-04 18:32:42 UTC

Verified and confirmed that the document is updated with the details mentioned by Greg in https://access.redhat.com/documentation/en-US/CloudForms/3.1/html-single/Management_Engine_5.3_Release_Notes/index.html#chap-Known_Bugs .

Hence moving it to verified state.

Comment 2 Andrew Dahms 2015-08-18 22:51:42 UTC

The requested change is now live on the Customer Portal.

Closing.