Bug 1179967 - [Release Note] Amazon Frankfurt region cannot be used in CFME 5.3.2
Summary: [Release Note] Amazon Frankfurt region cannot be used in CFME 5.3.2
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: Documentation
Version: 5.3.0
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: GA
: 5.3.2
Assignee: Greg Blomquist
QA Contact: Ramesh A
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2015-01-07 23:00 UTC by Greg Blomquist
Modified: 2015-08-18 22:51 UTC (History)
7 users (show)

Fixed In Version: 5.3.2
Doc Type: Release Note
Doc Text:
The new AWS Frankfurt region requires an updated AWS-SDK library. However, this dependency was not discovered until very late in the testing process. As a result, the AWS-SDK library was not updated for the 5.3.2 release. The 5.3.2 release includes an extra "Region" option for "Frankfurt (EU)" when adding an Amazon provider. This region should not be selected in the 5.3.2 release. If selected, the CFME appliance will indicate that the "Login failed due to bad username or password". The current work arounds for this bug are: 1) Avoid using the Frankfurt (EU) region when adding a new Amazon provider. Or, 2) Manually update the AWS-SDK gem on an appliance. Option (2) is an advanced operation and is not recommended for typical users.
Clone Of:
Environment:
Last Closed: 2015-08-18 22:51:42 UTC
Category: ---
Cloudforms Team: ---
Target Upstream Version:
Embargoed:

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Description Greg Blomquist 2015-01-07 23:00:22 UTC 
See: https://bugzilla.redhat.com/show_bug.cgi?id=1164038

The new AWS Frankfurt region requires an updated AWS-SDK library.  However, this dependency was not discovered until very late in the testing process.  As a result, the AWS-SDK library was not updated for the 5.3.2 release.

The 5.3.2 release includes an extra "Region" option for "Frankfurt (EU)" when adding an Amazon provider.  This region should not be selected in the 5.3.2 release.  If selected, the CFME appliance will indicate that the "Login failed due to bad username or password".

The current work arounds for this bug are:

1) Avoid using the Frankfurt (EU) region when adding a new Amazon provider.

Or, 

2) Manually update the AWS-SDK gem on an appliance.

Option (2) is an advanced operation and is not recommended for typical users.
Comment 1 Ramesh A 2015-02-04 18:32:42 UTC 
Verified and confirmed that the document is updated with the details mentioned by Greg in https://access.redhat.com/documentation/en-US/CloudForms/3.1/html-single/Management_Engine_5.3_Release_Notes/index.html#chap-Known_Bugs .

Hence moving it to verified state.
Comment 2 Andrew Dahms 2015-08-18 22:51:42 UTC 
The requested change is now live on the Customer Portal.

Closing.
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