Bug 1188222

Summary:	[Docs] [Install] Change browser support matrix in documentation and add virt-viewer installation methods.
Product:	Red Hat Enterprise Virtualization Manager	Reporter:	Yaniv Lavi <ylavi>
Component:	Documentation	Assignee:	Lucy Bopf <lbopf>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Tahlia Richardson <trichard>
Severity:	medium	Docs Contact:
Priority:	high
Version:	3.5.0	CC:	adahms, dblechte, ecohen, gklein, juwu, lbopf, lsurette, rbalakri, trichard, uril, yeylon, ylavi
Target Milestone:	ovirt-3.6.1
Target Release:	3.6.0
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:	docs
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2015-12-09 14:22:44 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	Docs	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	1188226
Bug Blocks:	1188211

Description Yaniv Lavi 2015-02-02 11:14:21 UTC

Description of problem:
We currently only support ESR firefox versions on linux. The new doc should reflect that we add support to other browsers in a tier model and unify the spice console support between Linux and Windows to supporting virt-viewer only on these platforms.

The new support matrix for user portal and WebAdmin will be:

Tier 1 - Fully tested and commitment to fix in z-stream: 
- FireFox ESR versions on RHEL

Teir 2 - Not offically tested, will probably work. We make best effort to fix issues: 
- Lastest chrome\firefox on any arch. 
- IE9-10.

Teir 3 - Not tested, might work. We try to fix issues that are not major:
- IE11+.
- any other chrome\firefox version.
- other browsers (Safri, Opera).

virt-viewer is the only supported client for new functionality, xpi and activex support will only be maintained to work.

Comment 1 Yaniv Lavi 2015-02-02 11:28:57 UTC

The docs should also describe virt-viewer installation method in linux and windows.

Comment 2 Yaniv Lavi 2015-02-02 11:31:06 UTC

IE8 should be mentioned as not supported due to technological changes expected in 3.6.

Comment 3 Andrew Dahms 2015-05-19 04:27:17 UTC

Hi Yaniv,

Is this bug intended for the 3.6 release? Let me know, and I will make sure we tag it so that we can track it for the right release date.

Kind regards,

Andrew

Comment 4 Yaniv Lavi 2015-05-19 20:27:16 UTC

(In reply to Andrew Dahms from comment #3)
> Hi Yaniv,
> 
> Is this bug intended for the 3.6 release? Let me know, and I will make sure
> we tag it so that we can track it for the right release date.

Yes, this is the new browser support for 3.6, so please include it.

> 
> Kind regards,
> 
> Andrew

Comment 5 Einav Cohen 2015-07-13 13:56:58 UTC

after discussing with Yaniv: this is the updated client/browser support matrix for RHEV 3.6:

--
Tier 1 - Fully tested and commitment to fix:
- Browser: Current FireFox ESR version on RHEL; OS: Linux.

Teir 2 - Partly tested, will probably work. We make best effort to fix issues:
- Latest Chrome/Firefox on any OS.
- IE10 and above. 

Teir 3 - Not tested, might work. We try to fix issues that are not major:
- IE9. 
- any Chrome\Firefox version on any OS that is not mentioned in previous tiers. 
- other browsers (Safri, Opera).
--

see comment #2 specifically about IE8.

Comment 7 Andrew Dahms 2015-10-21 23:38:42 UTC

Assigning to Lucy for review.

Comment 12 Yaniv Lavi 2015-11-12 07:53:33 UTC

*** Bug 1240243 has been marked as a duplicate of this bug. ***

Comment 21 Andrew Dahms 2015-11-25 12:16:50 UTC

Assigning Tahlia as the QA contact.

Tahlia - could you take a look at the changes for this bug?

Comment 23 Lucy Bopf 2015-12-09 14:22:44 UTC

These updates are now live in the 3.6-beta documentation.