Bug 1190260
| Summary: | [RFE] - Add ServiceNOW CMDB support. | |||
|---|---|---|---|---|
| Product: | Red Hat CloudForms Management Engine | Reporter: | John Hardy <jhardy> | |
| Component: | Automate | Assignee: | Tina Fitzgerald <tfitzger> | |
| Status: | CLOSED ERRATA | QA Contact: | Dave Johnson <dajohnso> | |
| Severity: | unspecified | Docs Contact: | ||
| Priority: | unspecified | |||
| Version: | 5.4.0 | CC: | adahms, jhardy, mfeifer, obarenbo, snansi, sshveta, tfitzger, xlecauch | |
| Target Milestone: | GA | Keywords: | FutureFeature | |
| Target Release: | 5.4.0 | |||
| Hardware: | Unspecified | |||
| OS: | Unspecified | |||
| Whiteboard: | ||||
| Fixed In Version: | 5.4.0.0.11 | Doc Type: | Enhancement | |
| Doc Text: |
This version of CloudForms Management Engine adds the ability to interact with ServiceNOW CMDB server. Insight data can now be sent to ServiceNOW CMDB server as part of provisioning, retirement, and reconfiguration. Automation work flows can now be integrated with ServiceNOW for insight data. This feature is in Technical Preview.
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Story Points: | --- | |
| Clone Of: | ||||
| : | 1190759 1195569 (view as bug list) | Environment: | ||
| Last Closed: | 2015-06-16 12:49:31 UTC | Type: | Bug | |
| Regression: | --- | Mount Type: | --- | |
| Documentation: | --- | CRM: | ||
| Verified Versions: | Category: | --- | ||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | ||
| Cloudforms Team: | --- | Target Upstream Version: | ||
| Embargoed: | ||||
| Bug Depends On: | ||||
| Bug Blocks: | 1190759, 1195569 | |||
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Description
John Hardy
2015-02-06 19:54:38 UTC
Added files: RedHat/Integration/ServiceNow/CMDB.class/__class__.yaml RedHat/Integration/ServiceNow/CMDB.class/__methods__/create.rb RedHat/Integration/ServiceNow/CMDB.class/__methods__/create.yaml RedHat/Integration/ServiceNow/CMDB.class/__methods__/delete.rb RedHat/Integration/ServiceNow/CMDB.class/__methods__/delete.yaml RedHat/Integration/ServiceNow/CMDB.class/__methods__/get.rb RedHat/Integration/ServiceNow/CMDB.class/__methods__/get.yaml RedHat/Integration/ServiceNow/CMDB.class/__methods__/get_all.rb RedHat/Integration/ServiceNow/CMDB.class/__methods__/get_all.yaml RedHat/Integration/ServiceNow/CMDB.class/__methods__/update.rb RedHat/Integration/ServiceNow/CMDB.class/__methods__/update.yaml RedHat/Integration/ServiceNow/CMDB.class/__methods__/update_patch.rb RedHat/Integration/ServiceNow/CMDB.class/__methods__/update_patch.yaml RedHat/Integration/ServiceNow/CMDB.class/create.yaml RedHat/Integration/ServiceNow/CMDB.class/delete.yaml RedHat/Integration/ServiceNow/CMDB.class/get.yaml RedHat/Integration/ServiceNow/CMDB.class/get_all.yaml RedHat/Integration/ServiceNow/CMDB.class/update.yaml RedHat/Integration/ServiceNow/CMDB.class/update_patch.yaml RedHat/Integration/ServiceNow/__namespace__.yaml please provide Steps to verify this bug http://docbuilder.usersys.redhat.com/23064/ ================================== As mentioned in the Guide above : To create a new ServiceNow record during VM provisioning, amend the ActiveCMDB state to call the create method, for example: Integration/ServiceNOW/CMDB/create . 2. Provision a VM 3. Check logs : In State=[ActivateCMDB], invoking [on_entry] method=[update_provision_status(status => 'Activating CMDB')] [----] I, [2015-04-28T15:43:11.202046 #2223:8fbeac] INFO -- : Q-task_id([miq_provision_25]) Updated namespace [Infrastructure/VM/Provisioning/StateMachines/VMProvision_vm/update_provision_status Default/Infrastructure/VM/Provisioning/StateMachines] ================================================== Automate model for ServiceNOW present in /RedHat/Integration/ServiceNow/CMDB Verified in 5.4.0.0.22.20150420163946_26004d1 Hi Marianne, Thank you for the doc text. Setting 'requires_doc_text' for this bug to '-' and including this text as one of the major new features so that it will be covered there. Kind regards, Andrew Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://rhn.redhat.com/errata/RHBA-2015-1100.html |