Bug 120955

Summary: openoffice writer does not display texts when ttfonts-ja package is installed
Product: [Fedora] Fedora Reporter: Chin Hui <cra_zboy>
Component: openoffice.orgAssignee: Dan Williams <dcbw>
Status: CLOSED ERRATA QA Contact:
Severity: medium Docs Contact:
Priority: medium    
Version: 1CC: jspaleta, leonard-rh-bugzilla, wtogami
Target Milestone: ---   
Target Release: ---   
Hardware: i386   
OS: Linux   
Whiteboard: triage|leonardjo|closed|errata
Fixed In Version: Doc Type: Bug Fix
Doc Text:
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Clone Of: Environment:
Last Closed: 2004-04-21 12:30:08 UTC Type: ---
Regression: --- Mount Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Flags
Word 97 with Times New Roman test document none

Description Chin Hui 2004-04-15 16:55:37 UTC 
Description of problem:
The text in Microsoft Word Documents are not displayed in Open Office
Writer if ttfonts-ja package is installed.  Only bullets are visible.

Version-Release number of selected component (if applicable):
openoffice.org-1.1.0-15

How reproducible:
100%

Steps to Reproduce:
1. update openoffice to openoffice.org-1.1.0-15
2. install ttfonts-ja rpm package
3. open microsoft word document with openoffice writer 
  
Actual results:
The text are not displayed at all.

Expected results:
The text should be displayed as how it was saved.

Additional info:
the ttfonts-ja used is the one supplied with fedora distribution cd
ttfonts-ja-1.2-29.noarch.rpm
Comment 1 Jef Spaleta 2004-04-15 17:03:43 UTC 
I can confirm that having ttfonts-ja package installed from fc1
is causing some text to go missing from ms docs when using the oo.org
update package. I haven't investigated if the problem extends past MS
word .docs yet. I've personally tests docs created from MS word 2003
to confirm that having ttfonts-ja package installed causes a problem.

Please advise if there is any specific information you need from my
fc1 systems to narrow down this problem even further.

-jef
Comment 2 Dan Williams 2004-04-15 17:31:15 UTC 
What font is the document in, where the text disappears?
Comment 3 Chin Hui 2004-04-15 23:03:50 UTC 
The document is produced with the Times New Roman Font in ms windows.
Comment 4 Trevor Curtis 2004-04-16 15:43:30 UTC 
I as well am seeing text go missing from my ms docs, since I applied
the recent open-office update.  The documents in question where
viewable before updating. Removing the "ttfont-ja" package seems to
have cleared up this issue for now.

Just let me know if more information is needed.

TC
Comment 5 Warren Togami 2004-04-20 03:50:30 UTC 
Could you please put online sample documents at a web accessible space
and paste URLs here?
Comment 6 Leonard den Ottolander 2004-04-20 14:38:33 UTC 
*** Bug 121318 has been marked as a duplicate of this bug. ***
Comment 7 Leonard den Ottolander 2004-04-20 14:51:11 UTC 
Created attachment 99563 [details]
Word 97 with Times New Roman test document

I am seeing the same issue with existing Word 97 docs with Times New Roman.
Comment 8 Leonard den Ottolander 2004-04-21 12:30:08 UTC 
Fixed with the update to 1.1.0-16.