Bug 1240917
| Summary: | VMRC fails with firefox browser in Linux OS with the error "Unable to connect to the MKS: Failed to connect to server <server>:<port>" | ||||||||||
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| Product: | Red Hat CloudForms Management Engine | Reporter: | Ramesh A <rananda> | ||||||||
| Component: | UI - OPS | Assignee: | Brian McLaughlin <bmclaugh> | ||||||||
| Status: | CLOSED ERRATA | QA Contact: | Ramesh A <rananda> | ||||||||
| Severity: | medium | Docs Contact: | |||||||||
| Priority: | medium | ||||||||||
| Version: | 5.3.0 | CC: | hkataria, jhardy, jprause, mpovolny, obarenbo, rananda | ||||||||
| Target Milestone: | GA | ||||||||||
| Target Release: | 5.6.0 | ||||||||||
| Hardware: | Unspecified | ||||||||||
| OS: | Unspecified | ||||||||||
| Whiteboard: | vmrc:browser | ||||||||||
| Fixed In Version: | 5.6.0.0 | Doc Type: | Bug Fix | ||||||||
| Doc Text: | Story Points: | --- | |||||||||
| Clone Of: | |||||||||||
| : | 1291699 (view as bug list) | Environment: | |||||||||
| Last Closed: | 2016-06-29 14:58:12 UTC | Type: | Bug | ||||||||
| Regression: | --- | Mount Type: | --- | ||||||||
| Documentation: | --- | CRM: | |||||||||
| Verified Versions: | Category: | --- | |||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||
| Embargoed: | |||||||||||
| Bug Depends On: | |||||||||||
| Bug Blocks: | 1291699 | ||||||||||
| Attachments: |
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Created attachment 1049715 [details]
VMRC- Developer tools console details
Created attachment 1097626 [details]
vmrc-sourceFileMap-error.png
Brian, I have sent you an email with the details of the appliance ip and win7 vm. I have successfully logged into vmrc in FF / IE in Win7. Let me know if you need any further assistance. Thanks, Ramesh Verification blocked due to BZ#1329940 Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2016:1348 |
Created attachment 1049714 [details] VMRC ERROR Description of problem: VMRC fails with firefox browser in Linux OS with the error "Unable to connect to the MKS: Failed to connect to server <server>:<port>" Version-Release number of selected component (if applicable): 5.3.4.2.20150415125246_f5d5c91 How reproducible: 100% Steps to Reproduce: 1. Navigate to Infrastructure ==> Virtual Machines 2. Click on the VMRC icon Actual results: Fails with following message "Unable to connect to the MKS: Failed to connect to server 10.8.58.22:902". No error found in the production.log file nor in evm.log file. Refer the screenshot for more details Ps: 1. Works fine with firefox in Windows 7 2. Fails only Linux environment Expected results: Should work properly Additional info: production.log: =============== [----] I, [2015-07-08T02:22:10.794098 #2220:843014] INFO -- : Started POST "/vm_infra/vmrc_console/278" for 127.0.0.1 at 2015-07-07 22:22:10 -0400 [----] I, [2015-07-08T02:22:10.797266 #2220:843014] INFO -- : Processing by VmInfraController#vmrc_console as JS [----] I, [2015-07-08T02:22:10.797376 #2220:843014] INFO -- : Parameters: {"id"=>"278"} [----] I, [2015-07-08T02:22:10.847970 #2220:843014] INFO -- : Completed 200 OK in 50.4ms (Views: 1.3ms | ActiveRecord: 7.1ms) [----] I, [2015-07-08T02:22:12.383650 #2220:843014] INFO -- : Started POST "/vm_infra/wait_for_task?task_id=68" for 127.0.0.1 at 2015-07-07 22:22:12 -0400 [----] I, [2015-07-08T02:22:12.389381 #2220:843014] INFO -- : Processing by VmInfraController#wait_for_task as JS [----] I, [2015-07-08T02:22:12.389551 #2220:843014] INFO -- : Parameters: {"authenticity_token"=>"8gNy34nhetvd3rkQ3x6QNRJ+u1JDypRGQEMXgx8e0yg=", "task_id"=>"68"} [----] I, [2015-07-08T02:22:12.415169 #2220:843014] INFO -- : Completed 200 OK in 25.4ms (Views: 1.2ms | ActiveRecord: 1.2ms) [----] I, [2015-07-08T02:22:14.692013 #2220:843014] INFO -- : Started POST "/vm_infra/wait_for_task?task_id=68" for 127.0.0.1 at 2015-07-07 22:22:14 -0400 [----] I, [2015-07-08T02:22:14.695260 #2220:843014] INFO -- : Processing by VmInfraController#wait_for_task as JS [----] I, [2015-07-08T02:22:14.695354 #2220:843014] INFO -- : Parameters: {"authenticity_token"=>"8gNy34nhetvd3rkQ3x6QNRJ+u1JDypRGQEMXgx8e0yg=", "task_id"=>"68"} [----] I, [2015-07-08T02:22:14.841609 #2220:843014] INFO -- : Completed 200 OK in 146.0ms (Views: 1.3ms | ActiveRecord: 1.5ms) [----] I, [2015-07-08T02:22:16.863978 #2220:843014] INFO -- : Started POST "/vm_infra/wait_for_task?task_id=68" for 127.0.0.1 at 2015-07-07 22:22:16 -0400 [----] I, [2015-07-08T02:22:16.869718 #2220:843014] INFO -- : Processing by VmInfraController#wait_for_task as JS [----] I, [2015-07-08T02:22:16.869891 #2220:843014] INFO -- : Parameters: {"authenticity_token"=>"8gNy34nhetvd3rkQ3x6QNRJ+u1JDypRGQEMXgx8e0yg=", "task_id"=>"68"} [----] I, [2015-07-08T02:22:16.913100 #2220:843014] INFO -- : Completed 200 OK in 43.0ms (Views: 1.2ms | ActiveRecord: 3.6ms) [----] I, [2015-07-08T02:22:17.777106 #2220:843014] INFO -- : Started GET "/vm_infra/launch_vmware_console/278" for 127.0.0.1 at 2015-07-07 22:22:17 -0400 [----] I, [2015-07-08T02:22:17.780301 #2220:843014] INFO -- : Processing by VmInfraController#launch_vmware_console as HTML [----] I, [2015-07-08T02:22:17.780388 #2220:843014] INFO -- : Parameters: {"id"=>"278"} [----] I, [2015-07-08T02:22:17.816467 #2220:843014] INFO -- : Rendered vm_common/_console_vmrc.html.erb (3.7ms) [----] I, [2015-07-08T02:22:17.816682 #2220:843014] INFO -- : Rendered vm_infra/console.html.erb within layouts/application (4.1ms) [----] I, [2015-07-08T02:22:17.818660 #2220:843014] INFO -- : Completed 200 OK in 38.1ms (Views: 5.3ms | ActiveRecord: 3.0ms) [----] I, [2015-07-08T03:10:29.126714 #22012:96b810] INFO -- : Connecting to database specified by database.yml