Bug 1272502

Summary: "Guest info" tab doesn't have any info
Product: Red Hat Enterprise Virtualization Manager Reporter: Andrei Stepanov <astepano>
Component: ovirt-engineAssignee: Vinzenz Feenstra [evilissimo] <vfeenstr>
Status: CLOSED CURRENTRELEASE QA Contact: Jiri Belka <jbelka>
Severity: medium Docs Contact:
Priority: medium    
Version: 3.6.0CC: astepano, gklein, lsurette, mgoldboi, michal.skrivanek, pstehlik, rbalakri, Rhev-m-bugs, srevivo, ykaul
Target Milestone: ovirt-3.6.1   
Target Release: 3.6.1   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: rhev-guest-tools-iso-3.6-2.el6ev.noarch Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2016-04-20 01:26:59 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: Virt RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On: 1272978, 1285848    
Bug Blocks:    
Attachments:
Description Flags
vdsm log
none
Engine log none

Description Andrei Stepanov 2015-10-16 14:57:59 UTC
"Guest info" tab for VM has many fields.
But no one of them have actual info.
All of them have status: Unknown or [N/A]

RHEVM 3.6.0-0.18.el6


* Login to Admin or User portal
* Select VM
* Select "Guest info" tab

Guest systems have necessary guests drivers.

I can reproduce it for guests Win7/RHEL7.2

Comment 2 Omer Frenkel 2015-10-18 09:29:48 UTC
guest agent installed inside the vm?
what is the status of the vm?
why is this high severity?
please attach logs from engine and host

Comment 3 Vinzenz Feenstra [evilissimo] 2015-10-19 06:17:39 UTC
This to be filled requires on Linux the rhevm-guest-agent-1.0.11 and higher version and on Windows the RHEV Guest Tools 3.6 +

If those are not installed this will not work

Comment 6 Andrei Stepanov 2015-10-19 08:57:23 UTC
For case where Windows 7 64 is a guest, "Guest info" tab has no information at all.
I used RHEV-tools-3.5-9 CD. All tools from above CD are installed.

In case where RHEL 7.2 is a guest, "Guest info" tab has necessary info except
Console User, Client IP.

Comment 7 Andrei Stepanov 2015-10-19 10:45:14 UTC
Created attachment 1084331 [details]
vdsm log

Comment 8 Andrei Stepanov 2015-10-19 10:47:36 UTC
Created attachment 1084332 [details]
Engine log

Comment 10 Vinzenz Feenstra [evilissimo] 2015-11-19 11:23:24 UTC
This should be now resolved with rhev-guest-tools-iso-3.6-2.el6ev.noarch

Comment 12 Jiri Belka 2016-01-21 08:42:08 UTC
ok, rhevm-3.6.2.6-0.1.el6.noarch

checked with multiple windows ga os info data