Bug 1285832

Summary: Containers: 'Unexpected error encountered' when selecting relationship in containers
Product: Red Hat CloudForms Management Engine Reporter: Dafna Ron <dron>
Component: UI - OPSAssignee: Daniel Korn <dkorn>
Status: CLOSED DUPLICATE QA Contact: Dave Johnson <dajohnso>
Severity: high Docs Contact:
Priority: unspecified    
Version: 5.5.0CC: cpelland, dkorn, dron, fsimonce, hkataria, jhardy, mpovolny, obarenbo
Target Milestone: GA   
Target Release: 5.5.0   
Hardware: x86_64   
OS: Linux   
Whiteboard: container
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2015-12-02 09:33:07 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
logs from 27 none

Description Dafna Ron 2015-11-26 15:39:54 UTC
Description of problem:

occurs when clicking Relationship under containers

Version-Release number of selected component (if applicable):

cfme-5.5.0.12-rc2.1.el7cf.x86_64

How reproducible:

100%

Steps to Reproduce:
1. Navigate to containers -> containers
2. click Relationships 
3.

Actual results:

Unexpected error encountered

Expected results:

We should see relationship 

Additional info:


Unexpected error encountered

Errors in Management Engine can be caused by:

① Accessing Management Engine from multiple tabs or windows of the same browser on a single machine. Close any duplicate browser sessions, then select a menu option above.
② Pressing the back button during a session.
      Close any duplicate browser sessions, then select a menu option above.
③ An internal system error.
      Please contact your administrator for assistance.


Error text:

No Class found for explorer tree node id '1-' [container/accordion_select]

Comment 1 Federico Simoncelli 2015-11-30 11:07:11 UTC
Dafna can you attach the logs? Thanks.

Comment 2 Dafna Ron 2015-11-30 11:29:41 UTC
Created attachment 1100483 [details]
logs from 27

It's no longer reproduced since my vm rebooted. 
I'll attach the log from that day though - perhaps it will show something.

Comment 3 Federico Simoncelli 2015-11-30 12:29:36 UTC
You attached just evm.log (backend) but the issue is in the UI (production.log).

Comment 4 Federico Simoncelli 2015-11-30 17:01:17 UTC
Daniel, could it be that this was related to bug #1286247 ?

The error seems rather similar:

No Class found for explorer tree node id '1-' [container/accordion_select]

and:

No Class found for explorer tree node id '12-' [container/explorer]

If so please discuss it with Dafna and let's close as duplicate.

Comment 5 Daniel Korn 2015-12-01 08:37:17 UTC
(In reply to Federico Simoncelli from comment #4)
> Daniel, could it be that this was related to bug #1286247 ?
> 
> The error seems rather similar:

Dafna, is it possible that the scenario in which you received this error included displaying a container's Timelines/Utilization (between 1. and 2.)?
If so, it is a duplicate and I submitted a fix here:  https://github.com/ManageIQ/manageiq/pull/5647

If not, I'll need production.log/development.log or a way to reproduce.

Comment 6 Dafna Ron 2015-12-01 10:40:50 UTC
oh, very possible... I was messing around with that as well so very, very possible.

Comment 7 Federico Simoncelli 2015-12-02 09:33:07 UTC

*** This bug has been marked as a duplicate of bug 1286247 ***