Bug 1290744
Summary: | The RHEL 7 SystemD generated machine-id is slightly different than the machine-id generated by the Insights client, it should be handled properly in CFME. | |||
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Product: | Red Hat CloudForms Management Engine | Reporter: | Anisha Narang <anarang> | |
Component: | Red Hat Access | Assignee: | Lindani Phiri <lphiri> | |
Status: | CLOSED ERRATA | QA Contact: | Satyajit Bulage <sbulage> | |
Severity: | high | Docs Contact: | ||
Priority: | high | |||
Version: | 5.5.0 | CC: | cpelland, ihands, jhardy, jprause, kmorey, kroberts, ldomb, lphiri, mfeifer, nstephan, simaishi, vrutkovs | |
Target Milestone: | GA | Keywords: | ZStream | |
Target Release: | 5.6.0 | |||
Hardware: | x86_64 | |||
OS: | Linux | |||
Whiteboard: | ||||
Fixed In Version: | 5.6.0.0 (rubygem-redhat_access_cfme-1.0.1-1) | Doc Type: | Bug Fix | |
Doc Text: | Story Points: | --- | ||
Clone Of: | ||||
: | 1297880 (view as bug list) | Environment: | ||
Last Closed: | 2016-06-29 15:19:43 UTC | Type: | Bug | |
Regression: | --- | Mount Type: | --- | |
Documentation: | --- | CRM: | ||
Verified Versions: | Category: | --- | ||
oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | ||
Cloudforms Team: | --- | Target Upstream Version: | ||
Embargoed: | ||||
Bug Depends On: | ||||
Bug Blocks: | 1297880 |
Description
Anisha Narang
2015-12-11 10:16:26 UTC
Workaround: run 'redhat-access-insights --force-reregister' Fixed. This does not seem fixed it for me. 2. My EVM is registered via subscription manager (not satellite6) and has the status Subscribed / Last Message Registered 3. The default profile for the smart state analysis has /etc/redhat-access-insights/machine-id -> true 4. Provider refresh for RHEV so that it discovers the 2 vm's 5. I yum removed the redhat-access-insights package and rm -rf /etc/redhat/access-insights on the vm's 6. I installed redhat-access-insights on the RHEL7 vm's and registered with redhat-access-insights --force-reregister (the vm's are registered with the same rhn user as the cfme appliance) 7. The ID of look like this 1d1d6d48-1250-4b1e-8b20-0362140ee4b3 and abdab4e5-b992-4b7e-92bb-6f9ce8e549f3 (looks like the right format to me) 8. Run a smart state analysis on the machine successfully and see that the file was indexed. 9. Click on the Insight tab in CFME. still no data The issue seen by Laurent is unrelated to this bug, even though the symptoms are similar. A change in the external Insights API was made that broke backwards compatibility. Once the API is fixed Laurent's issue should disappear without any changes to the CFME appliance. Both rhel6 and rhel7 machines are appearing in RHI> Systems tab. machine-id for both the systems are in the same format as follows: For rhel6 machine: cat /etc/redhat-access-insights/machine-id 9492cda7-6427-4dfb-8f29-6caa41fcfa87 For rhel7 machine: cat /etc/redhat-access-insights/machine-id 9db21438-92d9-4ecf-a22a-e7b4674fe7d6 Verified Version:-5.6.0.8-rc1.20160524155303_f2a5a50 Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2016:1348 |