Bug 1334662

Summary: 3.6.5.3: UI Uncaught Exception: Make template from snapshot
Product: [oVirt] ovirt-engine Reporter: enax
Component: Frontend.WebAdminAssignee: bugs <bugs>
Status: CLOSED DUPLICATE QA Contact: Pavel Stehlik <pstehlik>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 3.6.5CC: bugs, enax, michal.skrivanek, tjelinek
Target Milestone: ---Flags: rule-engine: planning_ack?
rule-engine: devel_ack?
rule-engine: testing_ack?
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2016-06-17 10:56:30 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: Virt RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
ui.log
none
ui.log with debuginfo
none
vm.ovf none

Description enax 2016-05-10 09:18:07 UTC
Created attachment 1155629 [details]
ui.log

Description of problem:

Not possible to make template from snapshot because of UI Uncaught exception.
I made a few test, and the result is interesting.
Vms on local storage DC or vms from blank template on shared storage DC is not effected. The only setup where this exception is coming: shared iscsi storage DC where vms cloned from non blank templates.


How reproducible:


Steps to Reproduce:
1. create a vm from non black template on shared storage DC
2. create a snapshot
3. make template from that snapshot

Actual results:

UI Uncaught Exception

Expected results:


Additional info:

I didn't test on userportal.
Used browsers: Firefox 46.0.1, Chrome 50.0.2661.94

Comment 1 Michal Skrivanek 2016-05-11 05:27:42 UTC
What's the exact webadmin rpm version?

Comment 2 Tomas Jelinek 2016-05-11 07:16:59 UTC
Also please install the 

userportal-debuginfo
webadmin-portal-debuginfo

packages, restart the engine and reproduce the issue again. This will make the ui.log messages de-obfuscated which will help troubleshoot the issue.

Comment 3 enax 2016-05-23 11:30:50 UTC
Created attachment 1160544 [details]
ui.log with debuginfo

ovirt-engine-webadmin-portal.noarch    3.6.5.3-1.el7.centos           @ovirt-3.6

Comment 4 Tomas Jelinek 2016-05-30 07:30:27 UTC
I can not simulate this. Could you please provide the ovf file (only the XML, I don't ask for the disks :) ) of your VM?

Also, could you please update to newer ovirt if it still happens?

Comment 5 enax 2016-05-30 09:01:17 UTC
Created attachment 1162731 [details]
vm.ovf

Updated to 3.6.6.2-1.el7.centos, nothing changed, same ui exception.

Comment 6 Michal Skrivanek 2016-06-15 18:49:48 UTC
Can you please check if flagging the VM as highly available (or not)  makes any difference?

Comment 7 enax 2016-06-16 11:14:23 UTC
Nice catch :)
Without HA working well, with HA not.

Comment 8 Tomas Jelinek 2016-06-17 10:56:30 UTC
In that case it is the same issue as https://bugzilla.redhat.com/show_bug.cgi?id=1346095 - it is being taken care of and should land in 3.6.8.

Thank you for the report, the logs and your responsiveness, it helped us a lot in analyzing the problem!

*** This bug has been marked as a duplicate of bug 1346095 ***