Bug 1334662 - 3.6.5.3: UI Uncaught Exception: Make template from snapshot
Summary: 3.6.5.3: UI Uncaught Exception: Make template from snapshot
Keywords:
Status: CLOSED DUPLICATE of bug 1346095
Alias: None
Product: ovirt-engine
Classification: oVirt
Component: Frontend.WebAdmin
Version: 3.6.5
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: ---
: ---
Assignee: bugs@ovirt.org
QA Contact: Pavel Stehlik
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-05-10 09:18 UTC by enax
Modified: 2016-06-17 10:56 UTC (History)
4 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2016-06-17 10:56:30 UTC
oVirt Team: Virt
Embargoed:
rule-engine: planning_ack?
rule-engine: devel_ack?
rule-engine: testing_ack?

Attachments (Terms of Use)
ui.log (1.78 KB, text/plain)
2016-05-10 09:18 UTC, enax 		no flags Details
ui.log with debuginfo (1.92 KB, text/plain)
2016-05-23 11:30 UTC, enax 		no flags Details
vm.ovf (24.35 KB, application/xml)
2016-05-30 09:01 UTC, enax 		no flags Details
View All

Description enax 2016-05-10 09:18:07 UTC 
Created attachment 1155629 [details]
ui.log

Description of problem:

Not possible to make template from snapshot because of UI Uncaught exception.
I made a few test, and the result is interesting.
Vms on local storage DC or vms from blank template on shared storage DC is not effected. The only setup where this exception is coming: shared iscsi storage DC where vms cloned from non blank templates.


How reproducible:


Steps to Reproduce:
1. create a vm from non black template on shared storage DC
2. create a snapshot
3. make template from that snapshot

Actual results:

UI Uncaught Exception

Expected results:


Additional info:

I didn't test on userportal.
Used browsers: Firefox 46.0.1, Chrome 50.0.2661.94
Comment 1 Michal Skrivanek 2016-05-11 05:27:42 UTC 
What's the exact webadmin rpm version?
Comment 2 Tomas Jelinek 2016-05-11 07:16:59 UTC 
Also please install the 

userportal-debuginfo
webadmin-portal-debuginfo

packages, restart the engine and reproduce the issue again. This will make the ui.log messages de-obfuscated which will help troubleshoot the issue.
Comment 3 enax 2016-05-23 11:30:50 UTC 
Created attachment 1160544 [details]
ui.log with debuginfo

ovirt-engine-webadmin-portal.noarch    3.6.5.3-1.el7.centos           @ovirt-3.6
Comment 4 Tomas Jelinek 2016-05-30 07:30:27 UTC 
I can not simulate this. Could you please provide the ovf file (only the XML, I don't ask for the disks :) ) of your VM?

Also, could you please update to newer ovirt if it still happens?
Comment 5 enax 2016-05-30 09:01:17 UTC 
Created attachment 1162731 [details]
vm.ovf

Updated to 3.6.6.2-1.el7.centos, nothing changed, same ui exception.
Comment 6 Michal Skrivanek 2016-06-15 18:49:48 UTC 
Can you please check if flagging the VM as highly available (or not)  makes any difference?
Comment 7 enax 2016-06-16 11:14:23 UTC 
Nice catch :)
Without HA working well, with HA not.
Comment 8 Tomas Jelinek 2016-06-17 10:56:30 UTC 
In that case it is the same issue as https://bugzilla.redhat.com/show_bug.cgi?id=1346095 - it is being taken care of and should land in 3.6.8.

Thank you for the report, the logs and your responsiveness, it helped us a lot in analyzing the problem!

*** This bug has been marked as a duplicate of bug 1346095 ***
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