Created attachment 1167727 [details] Error_screenshot Description of problem: Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: 1. Go to the vm snapshots 2. Pick the desired snapshot 3. click on "Make Template" Actual results: Throws an UI error. Expected results: Build the desired template based on the vm snapshot. Additional info:
Can you please capture the full error and report the exact ovirt-engine rpm version? What was the user's role(s)?
@Luiz please install the ovirt-engine-webadmin-portal-debuginfo package, restart engine, reproduce the issue and attach the content of /var/log/ovirt-engine/ui.log This way we will see the deobfuscated version of the ui logs. thanx
User: admin@internal packages installed: [root@engine1 ~]# rpm -qa | grep engine ovirt-engine-setup-plugin-ovirt-engine-common-3.6.6.2-1.el7.centos.noarch ovirt-engine-setup-plugin-websocket-proxy-3.6.6.2-1.el7.centos.noarch ovirt-engine-tools-backup-3.6.6.2-1.el7.centos.noarch ovirt-engine-tools-3.6.6.2-1.el7.centos.noarch ovirt-engine-restapi-3.6.6.2-1.el7.centos.noarch ovirt-engine-sdk-python-3.6.5.0-1.el7.centos.noarch ovirt-engine-setup-base-3.6.6.2-1.el7.centos.noarch ovirt-engine-setup-plugin-ovirt-engine-3.6.6.2-1.el7.centos.noarch ovirt-engine-setup-3.6.6.2-1.el7.centos.noarch ovirt-engine-extension-aaa-jdbc-1.0.7-1.el7.noarch ovirt-engine-vmconsole-proxy-helper-3.6.6.2-1.el7.centos.noarch ovirt-engine-websocket-proxy-3.6.6.2-1.el7.centos.noarch ovirt-engine-backend-3.6.6.2-1.el7.centos.noarch ovirt-engine-webadmin-portal-3.6.6.2-1.el7.centos.noarch ovirt-engine-3.6.6.2-1.el7.centos.noarch ovirt-engine-wildfly-overlay-8.0.5-1.el7.noarch ovirt-engine-cli-3.6.2.0-1.el7.centos.noarch ovirt-engine-wildfly-8.2.1-1.el7.x86_64 ovirt-engine-lib-3.6.6.2-1.el7.centos.noarch ovirt-engine-setup-plugin-vmconsole-proxy-helper-3.6.6.2-1.el7.centos.noarch ovirt-engine-extensions-api-impl-3.6.6.2-1.el7.centos.noarch ovirt-engine-dbscripts-3.6.6.2-1.el7.centos.noarch ovirt-engine-userportal-3.6.6.2-1.el7.centos.noarch
@Tomas, It's a production environment and I can't change the environment until the next MW, but I'm pretty sure anyone will be able to reproduce the issue easily. Just follow the steps 1,2 and 3 on the description and the issue will show up. Regards -Luiz
hmm, seems to be related if not duplicate of https://bugzilla.redhat.com/show_bug.cgi?id=1334662 @Jakub, can you please check if you can simulate?
Can you please check if flagging the VM as highly available (or not) makes any difference?
Yes I can reproduce it if snapshoted VM is highly available.
Possible workaround: Clone VM snapshot to VM and then make template from the VM.
*** Bug 1334662 has been marked as a duplicate of this bug. ***
Verified on version: 3.6.8-0.1.el6 Verification steps: 1)Create HA VM1 2)Create snapshot1 from VM1 3)Create template from snapshot1