Bug 1336611

Summary: graphical upgrade silently fails in pk-offline-update due to missing package
Product: [Fedora] Fedora Reporter: Chris Murphy <bugzilla>
Component: PackageKitAssignee: Richard Hughes <rhughes>
Status: CLOSED EOL QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 23CC: jonathan, klember, kparal, rdieter, rhughes, smparrish
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Hardware: Unspecified   
OS: Unspecified   
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Fixed In Version: Doc Type: Bug Fix
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Clone Of: Environment:
Last Closed: 2016-12-20 20:31:53 UTC Type: Bug
Regression: --- Mount Type: ---
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Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1308538    
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Description Flags
journal_bug1336611.txt none

Description Chris Murphy 2016-05-17 02:08:57 UTC
Description of problem:

Looks like if a package is installed with dnf after the graphical upgrade download has been initiated, it'll cause the offline upgrade to faceplant.


Version-Release number of selected component (if applicable):
PackageKit-1.1.1-1.fc23.x86_64
gnome-software-3.20.1-1.fc24.x86_64

How reproducible:
1 for 1, unknown

Steps to Reproduce:
1. Install Gnome Software 3.20 from copr.
2. Use the new graphical upgrade to upgrade to Fedora 24, clicked Updates tab and then clicked Download.
3. Do some work including apparently 'dnf install nload'
4. 6 hours later, after downloading is done, click the Install button in Gnome Software

Actual results:

Reboot happens, I get a status in the upper left hand corner that seems to get no more than single digits and then an abrupt reboot. No error messages in GNOME shell, but in the journal I see:

[    6.894903] f23m.localdomain pk-offline-update[780]: status download
[    6.895168] f23m.localdomain pk-offline-update[780]: package downloading	nload-0.7.4-7.fc24.x86_64 (fedora)
[    6.895422] f23m.localdomain pk-offline-update[780]: status finished
[    6.895664] f23m.localdomain pk-offline-update[780]: writing failed results
[    6.895905] f23m.localdomain pk-offline-update[780]: failed to upgrade system: cannot download Packages/n/nload-0.7.4-7.fc24.x86_64.rpm to /var/cache/PackageKit/24/metadata/fedora/packages/: Curl error (6): Couldn't resolve host name for https://mirrors.fedoraproject.org/metalink?repo=fedora-24&arch=x86_64 [Could not resolve host: mirrors.fedoraproject.org]

So it did fail.



Expected results:

Not this.

Possibly after the large download and before rebooting, pk needs to check and see if it really has everything in case the user has done an installation of something in the interim?

Or somehow pk offline update needs to be able to do downloads? Seems like it wants to but that fails for some reason.



Additional info:

By going back to Gnome Software and clicking Download again, and with the status bar starting at the far left making me think I'd have to suffer 6 hours of downloading again, it looks like it found what it wanted in about 30 seconds. The subsequent reboot offline update works and installs F24 successfully.

Comment 1 Chris Murphy 2016-05-17 02:10:58 UTC
Created attachment 1158144 [details]
journal_bug1336611.txt

journal from failed offline update

Comment 2 Chris Murphy 2016-05-17 02:14:16 UTC
Looks like pk-offline-update expects networking to be up in this environment which is clearly not true in this case, NetworkManager hasn't even started.

Comment 3 Kamil Páral 2016-05-17 07:10:51 UTC
I did try to use dnf after Download finished and before I clicked Install and hit bug 1336459. However, I was not that sneaky to try it during Download. It's definitely a valid test case, though.

Networking is not supposed to be working in the offline upgrade environment. The upgrade tool is responsible to prepare all needed packages in advance.

(In reply to Chris Murphy from comment #0)

> By going back to Gnome Software and clicking Download again, and with the
> status bar starting at the far left making me think I'd have to suffer 6
> hours of downloading again, it looks like it found what it wanted in about
> 30 seconds.

Yeah, it just checked existing cache and downloaded the missing packages. The progress bar being confusing is already reported as part of bug 1335414.

Comment 4 Fedora End Of Life 2016-11-25 09:03:33 UTC
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Comment 5 Fedora End Of Life 2016-12-20 20:31:53 UTC
Fedora 23 changed to end-of-life (EOL) status on 2016-12-20. Fedora 23 is
no longer maintained, which means that it will not receive any further
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