Bug 1338578
| Summary: | Failed to unregister content host on webUI (by virt-who) | ||||||||
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| Product: | Red Hat Satellite | Reporter: | Liushihui <shihliu> | ||||||
| Component: | WebUI | Assignee: | Partha Aji <paji> | ||||||
| WebUI sub component: | Katello | QA Contact: | Katello QA List <katello-qa-list> | ||||||
| Status: | CLOSED ERRATA | Docs Contact: | |||||||
| Severity: | medium | ||||||||
| Priority: | unspecified | CC: | bbuckingham, bkearney, cwelton, gxing, hsun, mmccune, sgao, shihliu | ||||||
| Version: | 6.2.0 | Keywords: | Triaged | ||||||
| Target Milestone: | Unspecified | Flags: | shihliu:
needinfo+
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| Target Release: | Unused | ||||||||
| Hardware: | x86_64 | ||||||||
| OS: | Linux | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | Environment: | ||||||||
| Last Closed: | 2016-07-27 11:32:43 UTC | Type: | Bug | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Embargoed: | |||||||||
| Attachments: |
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Created attachment 1160433 [details]
del-content-host-error
When it occurred this issue, check the task's error log in webUI. it will show
"Exception:
RestClient::Gone: Katello::Resources::Candlepin::CandlepinResource: 410 Gone {"displayMessage":"Unit fcdd6b17-911e-4e88-9385-f9bf79aea3a8 has been deleted","requestUuid":"2ff4138f-c6cc-473e-bed0-c730301ace5a","deletedId":"fcdd6b17-911e-4e88-9385-f9bf79aea3a8"} (GET /candlepin/consumers/fcdd6b17-911e-4e88-9385-f9bf79aea3a8/entitlements)
"
Please see detail in attachment error_task.log
Created attachment 1160469 [details]
error_task.log
Please see related bugs https://bugzilla.redhat.com/show_bug.cgi?id=1338578 https://bugzilla.redhat.com/show_bug.cgi?id=1209866 https://bugzilla.redhat.com/show_bug.cgi?id=1244309 https://bugzilla.redhat.com/show_bug.cgi?id=1276241 https://bugzilla.redhat.com/show_bug.cgi?id=1325879 https://bugzilla.redhat.com/show_bug.cgi?id=1212674 I am not able to reproduce this error on my test instance. The stack trace pasted in the log files do not seem to correlate to the reported ""An error occured: undefined"". I am guessing that undefined was raised and a second unregister operation was tried. If we can get the original stack trace that would be great. I could not reproduce it in my local tests .. Markint is as Need Info. I would also recommend testing this on a more recent version of Sat. verified with Satellite-6.2.0-RHEL-7-20160620.0/ this issue can't be reproduced anymore, thanks. Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2016:1501 |
Description of problem: Sometimes it failed to unregister content host on webUI, it will show error info "An error occured: undefined" Version-Release number of selected component (if applicable): Satellite-6.2.0-RHEL-7-20160518 virt-who-0.17-1.el7.noarch subscription-manager-1.17.6-1.el7.x86_64 python-rhsm-1.17.2-1.el7.x86_64 How reproducible: 30% Steps to Reproduce: 1. Register system to satellite6.2 2. Configure virt-who run at esx mode and make sure virt-who send host/guest mapping info to satellite. 3. Open satellite webUI, go to Hosts-->Content hosts, choose the hypervisor, click on "Unregister Host" button, it will show an unregister option window: If choose "Completely deletes the host record and removes all reporting, provisioning, and configuration information." ===> It will show error info "An error occured: undefined" If choose "Unregister the host as a subscription consumer. Provisioning and configuration information is preserved." ===> It will show error info "An error occured: Katello::Resources::Candlepin::CandlepinResource: 410 Gone {"displayMessage":"Unit fcdd6b17-911e-4e88-9385-f9bf79aea3a8 has been deleted","requestUuid":"321c60e4-a0af-4207-aba9-9793f668fddf","deletedId":"fcdd6b17-911e-4e88-9385-f9bf79aea3a8"} (GET /candlepin/consumers/fcdd6b17-911e-4e88-9385-f9bf79aea3a8/entitlements)", please see screenshot in attachment. Actual results: When choose the different unregister option, it will show different error info. Choose any option can't delete hypervisor Expected results: Choose any option, It should unregister content host successfully. Additional info: When occurred this problem, failed to unregister any content-host.