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Bug 1338578 - Failed to unregister content host on webUI (by virt-who)
Summary: Failed to unregister content host on webUI (by virt-who)
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: WebUI
Version: 6.2.0
Hardware: x86_64
OS: Linux
unspecified
medium
Target Milestone: Unspecified
Assignee: Partha Aji
QA Contact: Katello QA List
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-05-23 03:00 UTC by Liushihui
Modified: 2019-09-26 14:00 UTC (History)
8 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2016-07-27 11:32:43 UTC
Target Upstream Version:
Embargoed:
shihliu: needinfo+

Attachments (Terms of Use)
del-content-host-error (137.84 KB, image/png)
2016-05-23 03:03 UTC, Liushihui 		no flags Details
error_task.log (22.93 KB, text/plain)
2016-05-23 07:23 UTC, Liushihui 		no flags Details
View All

Description Liushihui 2016-05-23 03:00:14 UTC 
Description of problem:
Sometimes it failed to unregister content host on webUI, it will show error info "An error occured: undefined" 

Version-Release number of selected component (if applicable):
Satellite-6.2.0-RHEL-7-20160518
virt-who-0.17-1.el7.noarch
subscription-manager-1.17.6-1.el7.x86_64
python-rhsm-1.17.2-1.el7.x86_64

How reproducible:
30%

Steps to Reproduce:
1. Register system to satellite6.2
2. Configure virt-who run at esx mode and make sure virt-who send host/guest mapping info to satellite.
3. Open satellite webUI, go to Hosts-->Content hosts, choose the hypervisor, click on "Unregister Host" button, it will show an unregister option window:
If choose
"Completely deletes the host record and removes all reporting, provisioning, and configuration information."
===> It will show error info "An error occured: undefined"
If choose 
"Unregister the host as a subscription consumer. Provisioning and configuration information is preserved."
===> It will show error info "An error occured: Katello::Resources::Candlepin::CandlepinResource: 410 Gone {"displayMessage":"Unit fcdd6b17-911e-4e88-9385-f9bf79aea3a8 has been deleted","requestUuid":"321c60e4-a0af-4207-aba9-9793f668fddf","deletedId":"fcdd6b17-911e-4e88-9385-f9bf79aea3a8"} (GET /candlepin/consumers/fcdd6b17-911e-4e88-9385-f9bf79aea3a8/entitlements)", please see screenshot in attachment.

Actual results:
When choose the different unregister option, it will show different error info.  
Choose any option can't delete hypervisor

Expected results:
Choose any option, It should unregister content host successfully.

Additional info:
When occurred this problem, failed to unregister any content-host.
Comment 1 Liushihui 2016-05-23 03:03:00 UTC 
Created attachment 1160433 [details]
del-content-host-error
Comment 3 Liushihui 2016-05-23 07:23:25 UTC 
When it occurred this issue, check the task's error log in webUI. it will show 
"Exception:
RestClient::Gone: Katello::Resources::Candlepin::CandlepinResource: 410 Gone {"displayMessage":"Unit fcdd6b17-911e-4e88-9385-f9bf79aea3a8 has been deleted","requestUuid":"2ff4138f-c6cc-473e-bed0-c730301ace5a","deletedId":"fcdd6b17-911e-4e88-9385-f9bf79aea3a8"} (GET /candlepin/consumers/fcdd6b17-911e-4e88-9385-f9bf79aea3a8/entitlements)
"
Please see detail in attachment error_task.log
Comment 4 Liushihui 2016-05-23 07:23:43 UTC 
Created attachment 1160469 [details]
error_task.log
Comment 5 Bryan Kearney 2016-05-26 15:21:25 UTC 
Please see related bugs

https://bugzilla.redhat.com/show_bug.cgi?id=1338578
https://bugzilla.redhat.com/show_bug.cgi?id=1209866
https://bugzilla.redhat.com/show_bug.cgi?id=1244309
https://bugzilla.redhat.com/show_bug.cgi?id=1276241
https://bugzilla.redhat.com/show_bug.cgi?id=1325879
https://bugzilla.redhat.com/show_bug.cgi?id=1212674
Comment 6 Partha Aji 2016-06-17 21:49:39 UTC 
I am not able to reproduce this error on my test instance. The stack trace pasted in the log files do not seem to correlate to the reported ""An error occured: undefined"". I am guessing that undefined was raised and a second unregister operation was tried. If we can get the original stack trace that would be great. I could not reproduce it in my local tests .. 

Markint is as Need Info. I would also recommend testing this on a more recent version of Sat.
Comment 8 Eko 2016-06-21 07:09:31 UTC 
verified with Satellite-6.2.0-RHEL-7-20160620.0/

this issue can't be reproduced anymore, thanks.
Comment 9 Bryan Kearney 2016-07-27 11:32:43 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2016:1501
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