Bug 1346095
| Summary: | Making a template from a vm snapshot is not working from the UI | ||||||
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| Product: | [oVirt] ovirt-engine | Reporter: | Luiz Goncalves <luizcpg> | ||||
| Component: | Frontend.UserPortal | Assignee: | jniederm | ||||
| Status: | CLOSED EOL | QA Contact: | meital avital <mavital> | ||||
| Severity: | high | Docs Contact: | |||||
| Priority: | high | ||||||
| Version: | 3.6.6 | CC: | bugs, enax, jniederm, luizcpg, mgoldboi, michal.skrivanek, rhev-integ, sbonazzo, tjelinek | ||||
| Target Milestone: | --- | ||||||
| Target Release: | --- | ||||||
| Hardware: | x86_64 | ||||||
| OS: | Linux | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||
| Doc Text: |
Cause:
Consequence:
Making template from VM snapshot caused UI exception - New Template window got stuck uninitialized for VMs with highly available option selected.
Fix:
Result:
Fixed.
Workaround: Clone VM snapshot to actual VM and then create template from VM.
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Story Points: | --- | ||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2016-07-29 11:15:07 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | Virt | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Attachments: |
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Can you please capture the full error and report the exact ovirt-engine rpm version? What was the user's role(s)? @Luiz please install the ovirt-engine-webadmin-portal-debuginfo package, restart engine, reproduce the issue and attach the content of /var/log/ovirt-engine/ui.log This way we will see the deobfuscated version of the ui logs. thanx User: admin@internal packages installed: [root@engine1 ~]# rpm -qa | grep engine ovirt-engine-setup-plugin-ovirt-engine-common-3.6.6.2-1.el7.centos.noarch ovirt-engine-setup-plugin-websocket-proxy-3.6.6.2-1.el7.centos.noarch ovirt-engine-tools-backup-3.6.6.2-1.el7.centos.noarch ovirt-engine-tools-3.6.6.2-1.el7.centos.noarch ovirt-engine-restapi-3.6.6.2-1.el7.centos.noarch ovirt-engine-sdk-python-3.6.5.0-1.el7.centos.noarch ovirt-engine-setup-base-3.6.6.2-1.el7.centos.noarch ovirt-engine-setup-plugin-ovirt-engine-3.6.6.2-1.el7.centos.noarch ovirt-engine-setup-3.6.6.2-1.el7.centos.noarch ovirt-engine-extension-aaa-jdbc-1.0.7-1.el7.noarch ovirt-engine-vmconsole-proxy-helper-3.6.6.2-1.el7.centos.noarch ovirt-engine-websocket-proxy-3.6.6.2-1.el7.centos.noarch ovirt-engine-backend-3.6.6.2-1.el7.centos.noarch ovirt-engine-webadmin-portal-3.6.6.2-1.el7.centos.noarch ovirt-engine-3.6.6.2-1.el7.centos.noarch ovirt-engine-wildfly-overlay-8.0.5-1.el7.noarch ovirt-engine-cli-3.6.2.0-1.el7.centos.noarch ovirt-engine-wildfly-8.2.1-1.el7.x86_64 ovirt-engine-lib-3.6.6.2-1.el7.centos.noarch ovirt-engine-setup-plugin-vmconsole-proxy-helper-3.6.6.2-1.el7.centos.noarch ovirt-engine-extensions-api-impl-3.6.6.2-1.el7.centos.noarch ovirt-engine-dbscripts-3.6.6.2-1.el7.centos.noarch ovirt-engine-userportal-3.6.6.2-1.el7.centos.noarch @Tomas, It's a production environment and I can't change the environment until the next MW, but I'm pretty sure anyone will be able to reproduce the issue easily. Just follow the steps 1,2 and 3 on the description and the issue will show up. Regards -Luiz hmm, seems to be related if not duplicate of https://bugzilla.redhat.com/show_bug.cgi?id=1334662 @Jakub, can you please check if you can simulate? Can you please check if flagging the VM as highly available (or not) makes any difference? Yes I can reproduce it if snapshoted VM is highly available. Possible workaround: Clone VM snapshot to VM and then make template from the VM. *** Bug 1334662 has been marked as a duplicate of this bug. *** Verified on version: 3.6.8-0.1.el6 Verification steps: 1)Create HA VM1 2)Create snapshot1 from VM1 3)Create template from snapshot1 |
Created attachment 1167727 [details] Error_screenshot Description of problem: Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: 1. Go to the vm snapshots 2. Pick the desired snapshot 3. click on "Make Template" Actual results: Throws an UI error. Expected results: Build the desired template based on the vm snapshot. Additional info: