Bug 1361093

Summary:	Errno::ETIMEDOUT: Connection timed out on Azure at gallery.azure.com
Product:	Red Hat CloudForms Management Engine	Reporter:	Colin Arnott <carnott>
Component:	Providers	Assignee:	Daniel Berger <dberger>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Jeff Teehan <jteehan>
Severity:	high	Docs Contact:
Priority:	high
Version:	5.6.0	CC:	benglish, bsorota, dberger, gblomqui, jfrey, jhardy, obarenbo, simaishi
Target Milestone:	GA	Keywords:	TestOnly, ZStream
Target Release:	5.7.0
Hardware:	x86_64
OS:	Linux
Whiteboard:	provider:azure:provision
Fixed In Version:	5.7.0.0	Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:
Clones:	1370574 (view as bug list)		Environment:
Last Closed:	2017-01-11 20:21:15 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	CFME Core	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	1370574

Comment 3 Bronagh Sorota 2016-08-02 16:25:43 UTC

Hi Colin
Can you send me the logs? 

Thanks

Comment 5 Bronagh Sorota 2016-08-09 17:10:30 UTC

Colin

1) We are indeed bypassing the proxy to download the orchestration stacks (deployment templates), we are working on a code change right now. 

2) I noticed some other errors in the logs that indicate networking issues (getting resource groups, getting private images, getting events...) This fix will not address these. QUESTION - were there networking problems at the time?

Comment 17 Daniel Berger 2016-08-18 16:31:06 UTC

After a call with the client today, the original issue of timeouts while collecting template information, caused by lack of proxy information, appears to be resolved.

Rather than continue to continue extending this ticket, I've had the client create separate case files for both private image listing and metrics.

I think this BZ can be closed.

Comment 18 Colin Arnott 2016-08-22 11:33:34 UTC

I agree this issue seems resolved; can we use this BZ to track this¹ pull request?

1] https://github.com/ManageIQ/manageiq/pull/10356

Comment 19 Satoe Imaishi 2016-08-26 15:20:21 UTC

The PR is 'darga/backported', adding cfme-5.6.z flag.

Comment 21 Jeff Teehan 2016-10-11 19:50:47 UTC

I didn't see any issues with templates when we routed through our proxy.  Sounds like the customer is happy and I'm happy.  Going to move to verified.