Bug 1378617

Summary:	browsing to "patronus" site crashes Firefox
Product:	[Fedora] Fedora	Reporter:	M. Edward (Ed) Borasky <znmeb>
Component:	firefox	Assignee:	Martin Stransky <stransky>
Status:	CLOSED WONTFIX	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	24	CC:	gecko-bugs-nobody, jhorak, pjasicek, stransky, znmeb
Target Milestone:	---
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2016-09-26 07:00:57 UTC	Type:	Bug
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Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
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Description M. Edward (Ed) Borasky 2016-09-22 23:45:50 UTC

Description of problem:
Browser crashes when visiting https://my.pottermore.com/patronus

Version-Release number of selected component (if applicable):
Installed Packages
Name        : firefox
Arch        : x86_64
Epoch       : 0
Version     : 49.0
Release     : 2.fc24
Size        : 133 M
Repo        : @System
From repo   : updates-testing
Summary     : Mozilla Firefox Web browser
URL         : https://www.mozilla.org/firefox/
License     : MPLv1.1 or GPLv2+ or LGPLv2+
Description : Mozilla Firefox is an open-source web browser, designed for standards
            : compliance, performance and portability.


How reproducible:
Consistent - always crashes

Steps to Reproduce:
1. Open Firefox
2. Browse to https://my.pottermore.com/patronus
3. Wait

Actual results: Crashes. It claims to have reported a bug so you probably have an abrt log somewhere.

Expected results: playing the video ... it works on Firefox Nightly from Mozilla.


Additional info:

Comment 1 M. Edward (Ed) Borasky 2016-09-23 00:17:15 UTC

I found the abrt log ... the report process claimed it was a duplicate of bug #1349736 ... I'm not convinced after reading that bug; I'm not running Wayland!!

Comment 2 Martin Stransky 2016-09-23 10:06:19 UTC

Can you please attach a backtrace according to those instructions?
https://fedoraproject.org/wiki/Debugging_guidelines_for_Mozilla_products
Thanks!

Comment 3 M. Edward (Ed) Borasky 2016-09-23 22:37:07 UTC

I got about a half hour into this, repeatedly entering return at all the pauses before I finally gave up. Then I restarted Firefox in Safe Mode to disable all the add-ons and the site works. So you can close this as "Unable to reproduce" for now. It's clearly not a Fedora problem if disabling add-ons fixes it. ;-)

Comment 4 Martin Stransky 2016-09-26 07:00:57 UTC

Thanks for the info.

Comment 5 M. Edward (Ed) Borasky 2016-09-26 08:01:47 UTC

It turns out Mozilla's bug tracker has this ... it's a common site. So if it comes up again the URL there is https://bugzilla.mozilla.org/show_bug.cgi?id=1304873