Bug 1389560

Summary: VMRC is not working if IE compatibility mode is disabled
Product: Red Hat CloudForms Management Engine Reporter: Saif Ali <saali>
Component: UI - OPSAssignee: Brian McLaughlin <bmclaugh>
Status: CLOSED DUPLICATE QA Contact: Kedar Kulkarni <kkulkarn>
Severity: high Docs Contact:
Priority: high    
Version: 5.6.0CC: cpelland, dajohnso, dhalasz, hkataria, jhardy, jocarter, mhradil, mpovolny, obarenbo, rananda, saali, sbream
Target Milestone: GAKeywords: TestOnly, ZStream
Target Release: 5.8.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: vmrc:ui:vsphere:browser
Fixed In Version: 5.8.0.0 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1414869 1414928 (view as bug list) Environment:
Last Closed: 2017-04-27 18:07:56 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: CFME Core Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1414869, 1414928    
Attachments:
Description Flags
logs none

Description Saif Ali 2016-10-27 21:25:21 UTC
Created attachment 1214753 [details]
logs

Description of problem:
VMRC work IE compatibility mode only. And CloudForms Web UI doesn't work in compatibility mode. So we have to go back and forth between setting and unsetting IE Compatibility mode.

Version-Release number of selected component (if applicable):
5.6.2.1

How reproducible:


Steps to Reproduce:
1.
2.
3.

Actual results:


Expected results:


Additional info:

Comment 2 Harpreet Kataria 2016-10-28 13:52:07 UTC
Saif,

Is this dup of https://bugzilla.redhat.com/show_bug.cgi?id=1382886

~Harpreet

Comment 3 Saif Ali 2016-10-28 14:11:11 UTC
Harpreet,
Its the kind of dup but the only way to get VMRC to work is to enable compatibility mode. I think fixing that should fix both issue.

Comment 4 Dave Johnson 2016-11-02 21:52:53 UTC
Saif, which IE and VMRC version please.

Comment 6 Saif Ali 2016-11-04 15:58:10 UTC
Below is the versions numbers
IE
version 11.0.9600.185
update version 11.0.36

vmrc
9.0.0 build-4288332

Comment 8 Martin Hradil 2016-11-09 17:44:14 UTC
*** Bug 1393333 has been marked as a duplicate of this bug. ***

Comment 14 CFME Bot 2017-01-18 12:12:42 UTC
New commit detected on ManageIQ/manageiq-ui-classic/master:
https://github.com/ManageIQ/manageiq-ui-classic/commit/e408644621f90233bf9b70ddf33b1c6488939696

commit e408644621f90233bf9b70ddf33b1c6488939696
Author:     Dávid Halász <dhalasz>
AuthorDate: Tue Jan 17 14:12:21 2017 +0100
Commit:     Dávid Halász <dhalasz>
CommitDate: Tue Jan 17 14:12:21 2017 +0100

    Set EmulateIE8 meta tag if IE version is greater than 10
    
    https://bugzilla.redhat.com/show_bug.cgi?id=1389560

 app/views/vm_common/console_vmrc.html.haml | 7 +++++--
 1 file changed, 5 insertions(+), 2 deletions(-)

Comment 15 CFME Bot 2017-01-19 15:38:21 UTC
New commit detected on ManageIQ/manageiq-ui-classic/master:
https://github.com/ManageIQ/manageiq-ui-classic/commit/7b9cfda7199b837a404c592c89c21b4f3430e5ca

commit 7b9cfda7199b837a404c592c89c21b4f3430e5ca
Author:     Brian McLaughlin <bmclaugh>
AuthorDate: Tue Jan 17 23:10:17 2017 -0500
Commit:     Brian McLaughlin <bmclaugh>
CommitDate: Wed Jan 18 09:23:49 2017 -0500

    Add latest VMRC API version
    
    https://bugzilla.redhat.com/show_bug.cgi?id=1389560

 app/views/vm_common/console_vmrc.html.haml | 2 +-
 1 file changed, 1 insertion(+), 1 deletion(-)

Comment 18 CFME Bot 2017-01-19 19:11:15 UTC
New commit detected on ManageIQ/manageiq/euwe:
https://github.com/ManageIQ/manageiq/commit/b74955f40057179a8a7cfe4a4d65f057893fba83

commit b74955f40057179a8a7cfe4a4d65f057893fba83
Author:     Dávid Halász <dhalasz>
AuthorDate: Tue Jan 17 14:52:25 2017 +0100
Commit:     Dávid Halász <dhalasz>
CommitDate: Tue Jan 17 14:52:25 2017 +0100

    Set EmulateIE8 meta tag if IE version is greater than 10
    
    https://bugzilla.redhat.com/show_bug.cgi?id=1389560

 app/views/vm_common/console_vmrc.html.haml | 7 +++++--
 1 file changed, 5 insertions(+), 2 deletions(-)

Comment 20 Kedar Kulkarni 2017-04-25 16:06:40 UTC
I have also tried to launch VMRC console using IE 11 and IE 10 on Win 7 in vSphere55 and vSphere6 Environments and I found following: 

Expected Result: 
VMRC Console should launch and connect to VM. 

Actual Result: 

Failed to launch vmrc console via CFME appliance

Extra steps I took to verify are as follows: 

1) I used IE to login to vSphere web client. 
2) Then tried to launch the VMRC console for a vm through vSphere web client.

Result: VMRC Console opened properly and connected to VM as expected.

Comment 24 Chris Pelland 2017-04-27 18:07:56 UTC

*** This bug has been marked as a duplicate of bug 1443086 ***

Comment 26 Steve Bream 2017-09-18 12:14:56 UTC
Hi Chris,

Cleaning up backlog - the support matrix has been updated a couple of times since this bug was closed, so it should be up to date. Either way we shouldn't need docs_text.

Thanks,
Steve