| Summary: | Error reading system DMI information: coercing to Unicode: need string or buffer, NoneType found | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Product: | Red Hat Enterprise Linux 7 | Reporter: | Wei Liu <weiliu> | ||||||||
| Component: | subscription-manager | Assignee: | Jiri Hnidek <jhnidek> | ||||||||
| Status: | CLOSED ERRATA | QA Contact: | John Sefler <jsefler> | ||||||||
| Severity: | high | Docs Contact: | |||||||||
| Priority: | high | ||||||||||
| Version: | 7.4 | CC: | jhnidek, khowell, qianzhan, redakkan, skallesh, weiliu | ||||||||
| Target Milestone: | rc | Keywords: | Triaged | ||||||||
| Target Release: | --- | ||||||||||
| Hardware: | Unspecified | ||||||||||
| OS: | Unspecified | ||||||||||
| Whiteboard: | |||||||||||
| Fixed In Version: | subscription-manager-1.19.10-1 | Doc Type: | If docs needed, set a value | ||||||||
| Doc Text: | Story Points: | --- | |||||||||
| Clone Of: | Environment: | ||||||||||
| Last Closed: | 2017-08-01 19:23:41 UTC | Type: | Bug | ||||||||
| Regression: | --- | Mount Type: | --- | ||||||||
| Documentation: | --- | CRM: | |||||||||
| Verified Versions: | Category: | --- | |||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||
| Attachments: |
|
||||||||||
|
Description
Wei Liu
2017-04-24 05:25:43 UTC
Created attachment 1273508 [details]
the rhsm log
Created attachment 1273509 [details]
the rhsmcertd log
I also see this WARNING to the rhsm.log by querying the system facts... [root@jsefler-rhel7 ~]# subscription-manager version server type: This system is currently not registered. subscription management server: 0.9.51.21-1 subscription management rules: 5.15.1 subscription-manager: 1.19.9-1.el7 python-rhsm: 1.19.5-1.el7 [root@jsefler-rhel7 ~]# subscription-manager facts cpu.core(s)_per_socket: 1 cpu.cpu(s): 2 cpu.cpu_socket(s): 2 cpu.thread(s)_per_core: 1 cpu.topology_source: kernel /sys cpu sibling lists distribution.id: Maipo distribution.name: Red Hat Enterprise Linux Server distribution.version: 7.4 distribution.version.modifier: beta lscpu.architecture: x86_64 lscpu.bogomips: 4799.99 lscpu.byte_order: Little Endian lscpu.core(s)_per_socket: 1 lscpu.cpu(s): 2 lscpu.cpu_family: 6 lscpu.cpu_mhz: 2399.998 lscpu.cpu_op-mode(s): 32-bit, 64-bit lscpu.flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 syscall nx rdtscp lm constant_tsc rep_good nopl eagerfpu pni pclmulqdq ssse3 cx16 sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer aes xsave avx hypervisor lahf_lm xsaveopt lscpu.hypervisor_vendor: KVM lscpu.l1d_cache: 32K lscpu.l1i_cache: 32K lscpu.l2_cache: 4096K lscpu.model: 42 lscpu.model_name: Intel Xeon E312xx (Sandy Bridge) lscpu.numa_node(s): 1 lscpu.numa_node0_cpu(s): 0,1 lscpu.on-line_cpu(s)_list: 0,1 lscpu.socket(s): 2 lscpu.stepping: 1 lscpu.thread(s)_per_core: 1 lscpu.vendor_id: GenuineIntel lscpu.virtualization_type: full memory.memtotal: 1016200 memory.swaptotal: 1048572 net.interface.eth0.ipv4_address: 10.16.7.94 net.interface.eth0.ipv4_address_list: 10.16.7.94 net.interface.eth0.ipv4_broadcast: 10.16.7.255 net.interface.eth0.ipv4_broadcast_list: 10.16.7.255 net.interface.eth0.ipv4_netmask: 22 net.interface.eth0.ipv4_netmask_list: 22 net.interface.eth0.ipv6_address.global: 2620:52:0:1007:5054:ff:feed:8b50 net.interface.eth0.ipv6_address.global_list: 2620:52:0:1007:5054:ff:feed:8b50 net.interface.eth0.ipv6_address.link: fe80::5054:ff:feed:8b50 net.interface.eth0.ipv6_address.link_list: fe80::5054:ff:feed:8b50 net.interface.eth0.ipv6_netmask.global: 64 net.interface.eth0.ipv6_netmask.global_list: 64 net.interface.eth0.ipv6_netmask.link: 64 net.interface.eth0.ipv6_netmask.link_list: 64 net.interface.eth0.mac_address: 52:54:00:ED:8B:50 net.interface.lo.ipv4_address: 127.0.0.1 net.interface.lo.ipv4_address_list: 127.0.0.1 net.interface.lo.ipv4_broadcast: Unknown net.interface.lo.ipv4_broadcast_list: Unknown net.interface.lo.ipv4_netmask: 8 net.interface.lo.ipv4_netmask_list: 8 net.interface.lo.ipv6_address.host: ::1 net.interface.lo.ipv6_address.host_list: ::1 net.interface.lo.ipv6_netmask.host: 128 net.interface.lo.ipv6_netmask.host_list: 128 network.fqdn: jsefler-rhel7.usersys.redhat.com network.hostname: jsefler-rhel7.usersys.redhat.com network.ipv4_address: 10.16.7.94 network.ipv6_address: fe80::5054:ff:feed:8b50, 2620:52:0:1007:5054:ff:feed:8b50 proc_cpuinfo.common.address_sizes: 40 bits physical, 48 bits virtual proc_cpuinfo.common.bogomips: 4799.99 proc_cpuinfo.common.cache_alignment: 64 proc_cpuinfo.common.cache_size: 4096 KB proc_cpuinfo.common.clflush_size: 64 proc_cpuinfo.common.core_id: 0 proc_cpuinfo.common.cpu_cores: 1 proc_cpuinfo.common.cpu_family: 6 proc_cpuinfo.common.cpu_mhz: 2399.998 proc_cpuinfo.common.cpuid_level: 13 proc_cpuinfo.common.flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 syscall nx rdtscp lm constant_tsc rep_good nopl eagerfpu pni pclmulqdq ssse3 cx16 sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer aes xsave avx hypervisor lahf_lm xsaveopt proc_cpuinfo.common.fpu: yes proc_cpuinfo.common.fpu_exception: yes proc_cpuinfo.common.microcode: 0x1 proc_cpuinfo.common.model: 42 proc_cpuinfo.common.model_name: Intel Xeon E312xx (Sandy Bridge) proc_cpuinfo.common.power_management: Unknown proc_cpuinfo.common.siblings: 1 proc_cpuinfo.common.stepping: 1 proc_cpuinfo.common.vendor_id: GenuineIntel proc_cpuinfo.common.wp: yes system.certificate_version: 3.2 system.default_locale: en_US.UTF-8 uname.machine: x86_64 uname.nodename: jsefler-rhel7.usersys.redhat.com uname.release: 3.10.0-632.el7.x86_64 uname.sysname: Linux uname.version: #1 SMP Mon Mar 27 22:53:17 EDT 2017 virt.host_type: kvm virt.is_guest: True [root@jsefler-rhel7 ~]# tail -f /var/log/rhsm/rhsm.log | grep Error 2017-04-25 14:08:59,490 [WARNING] subscription-manager:22559:MainThread @dmiinfo.py:86 - Error reading system DMI information: coercing to Unicode: need string or buffer, NoneType found Created attachment 1274002 [details]
Attaching the rhsm-debug system report
[root@jsefler-rhel7 ~]# rhsm-debug system
Wrote: /tmp/rhsm-debug-system-20170425-248713.tar.gz
I can confirm this bug in master branch. Note: removing /etc/pki/default-product/69.pem is not good idea, because this cert file is shipped with system and it tell us about type of system (RHEL 7 x86_64, RHEL 6 i386, etc.). You cannot get this certificate from yum repositories as another certs in /etc/pki/products/. *** Bug 1444742 has been marked as a duplicate of this bug. *** Reproducing the failure : subscription-manager: 1.19.8-1.el7 python-rhsm: 1.19.5-1.el7 # mv /etc/pki/product-default/*.pem /root/tmp # subscription-manager list --installed No installed products to list # subscription-manager register Registering to: subscription.rhsm.stage.redhat.com:443/subscription Username: stage_test_rhel74 Password: The system has been registered with ID: cf944d02-1214-4dee-8b90-56428ac6851e [root@bkr-hv01-guest24 ~]# service rhsmcertd restart Redirecting to /bin/systemctl restart rhsmcertd.service # cat rhsm.log | grep Error 2017-05-03 07:33:16,631 [WARNING] rhsmcertd-worker:6885:MainThread @hwprobe.py:600 - Error reading networking information: [Errno 13] Permission denied 2017-05-03 07:33:16,643 [WARNING] rhsmcertd-worker:6885:MainThread @dmiinfo.py:86 - Error reading system DMI information: coercing to Unicode: need string or buffer, NoneType found 2017-05-03 07:33:16,680 [WARNING] rhsmcertd-worker:6885:MainThread @hwprobe.py:600 - Error reading networking information: [Errno 13] Permission denied 2017-05-03 07:33:16,689 [WARNING] rhsmcertd-worker:6885:MainThread @hwprobe.py:600 - Error reading networking information: [Errno 13] Permission denied 2017-05-03 07:33:16,690 [WARNING] rhsmcertd-worker:6885:MainThread @dmiinfo.py:86 - Error reading system DMI information: coercing to Unicode: need string or buffer, NoneType found 2017-05-03 07:33:16,724 [WARNING] rhsmcertd-worker:6885:MainThread @hwprobe.py:600 - Error reading networking information: [Errno 13] Permission denied # subscription-manager facts # tail -f /var/log/rhsm/rhsm.log | grep Error 2017-05-03 07:36:22,729 [WARNING] rhsmcertd-worker:6973:MainThread @hwprobe.py:600 - Error reading networking information: [Errno 13] Permission denied 2017-05-03 07:36:43,428 [WARNING] subscription-manager:7020:MainThread @dmiinfo.py:86 - Error reading system DMI information: coercing to Unicode: need string or buffer, NoneType found Retesting with latest subscription-manager ============================================ # subscription-manager version server type: This system is currently not registered. subscription management server: 0.9.51.21-1 subscription management rules: 5.15.1 subscription-manager: 1.19.10-1.el7 python-rhsm: 1.19.5-1.el7 Observed that now list facts doesn't print any error messages on rhsm.log (issue mentioned in comment 4) , but the issue in the bug description is still observed. # mv /etc/pki/product-default/*.pem /root/tmp # subscription-manager list --installed No installed products to list # subscription-manager register Registering to: subscription.rhsm.stage.redhat.com:443/subscription Username: stage_test_rhel74 Password: The system has been registered with ID: cf944d02-1214-4dee-8b90-56428ac6851e [root@bkr-hv01-guest24 ~]# service rhsmcertd restart Redirecting to /bin/systemctl restart rhsmcertd.service 2017-05-03 07:50:16,019 [WARNING] rhsmcertd-worker:616:MainThread @hwprobe.py:600 - Error reading networking information: [Errno 13] Permission denied 2017-05-03 07:50:16,069 [WARNING] rhsmcertd-worker:616:MainThread @hwprobe.py:600 - Error reading networking information: [Errno 13] Permission denied 2017-05-03 07:53:20,835 [WARNING] rhsmcertd-worker:690:MainThread @hwprobe.py:600 - Error reading networking information: [Errno 13] Permission denied 2017-05-03 07:53:20,889 [WARNING] rhsmcertd-worker:690:MainThread @hwprobe.py:600 - Error reading networking information: [Errno 13] Permission denied Moving this back to "New" in order to get the above issue fixed. Rehana, please retest with subscription-manager-1.19.10-1 (as noted in Fixed In Version). Rehana, or a version above 1.19.10-1. Rehana, my apologies, misread comment 12... Rehana, let's handle the networking information issue to a separate bug. I'll open a new one and link it here. Specifically, I'm opening a new bug for: 2017-05-03 07:53:20,889 [WARNING] rhsmcertd-worker:690:MainThread @hwprobe.py:600 - Error reading networking information: [Errno 13] Permission denied Flipping back to ON_QA, but let's wait on the fix for Bug 1447722 before attempting to verify this bug again. I try again on the latest build and find new error message: 2017-05-04 12:47:34,328 [WARNING] subscription-manager:59512:MainThread @dmiinfo.py:90 - Error reading system DMI information: list assignment index out of range subscription-manager version: subscription-manager-gui-1.19.12-1.el7.x86_64 python-rhsm-certificates-1.19.6-1.el7.x86_64 subscription-manager-initial-setup-addon-1.19.12-1.el7.x86_64 python-rhsm-1.19.6-1.el7.x86_64 subscription-manager-1.19.12-1.el7.x86_64 Steps to Reproduce: 1.Install build RHEL-7.4-20170504.0 2.remove the system's product cert. #mv /etc/pki/product-default/*.pem /root/tmp 3.register the system #subscription-manager register 4.restart the rhsmcertd #serverice rhsmcertd restart 5.check rhsm.log in /var/log/rhsm/ [root@dhcp-129-210 rhsm]# cat rhsm.log | grep Error 2017-05-04 12:47:34,328 [WARNING] subscription-manager:59512:MainThread @dmiinfo.py:90 - Error reading system DMI information: list assignment index out of range I'm not able to reproduce your last bug report at RHEL-7.4. Please, can you send me more content from /var/log/rhsm/rhsm.log. Today I tried again on build RHEL-7.4-Beta-1.0(RHEL-7.4-20170504.0),but also failed to reproduce this issue.The rhsm.log is correct now and no error message.So if find this issue later,will open one new bug to track it and attach the rhsm log. Reproducer: [root@bkr-hv01-guest09 ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: 0.9.51.21-1 subscription management rules: 5.15.1 subscription-manager: 1.19.9-1.el7 python-rhsm: 1.19.5-1.el7 [root@bkr-hv01-guest09 ~]# subscription-manager register Registering to: subscription.rhsm.stage.redhat.com:443/subscription Username: shwetha_tier1_test Password: The system has been registered with ID: 9667365b-00f7-4c13-aca8-3f5a1bb7e5a6 [root@bkr-hv01-guest09 ~]# service rhsmcertd restart Redirecting to /bin/systemctl restart rhsmcertd.service [root@bkr-hv01-guest09 ~]# cd /var/log/rhsm/ [root@bkr-hv01-guest09 rhsm]# cat rhsm.log | grep Error 2017-05-08 03:10:33,890 [WARNING] subscription-manager:12653:MainThread @dmiinfo.py:86 - Error reading system DMI information: coercing to Unicode: need string or buffer, NoneType found 2017-05-08 03:29:04,910 [WARNING] subscription-manager:12816:MainThread @dmiinfo.py:86 - Error reading system DMI information: coercing to Unicode: need string or buffer, NoneType found 2017-05-08 03:29:44,087 [WARNING] subscription-manager:12873:MainThread @dmiinfo.py:86 - Error reading system DMI information: coercing to Unicode: need string or buffer, NoneType found 2017-05-08 03:30:20,799 [WARNING] subscription-manager:12928:MainThread @dmiinfo.py:86 - Error reading system DMI information: coercing to Unicode: need string or buffer, NoneType found 2017-05-08 03:30:50,632 [WARNING] subscription-manager:12988:MainThread @dmiinfo.py:86 - Error reading system DMI information: coercing to Unicode: need string or buffer, NoneType found 2017-05-08 03:31:55,405 [WARNING] subscription-manager:13057:MainThread @dmiinfo.py:86 - Error reading system DMI information: coercing to Unicode: need string or buffer, NoneType found Facts: [root@bkr-hv01-guest09 ~]# subscription-manager facts [root@bkr-hv01-guest09 rhsm]# cat rhsm.log | grep Error 2017-05-08 03:10:33,890 [WARNING] subscription-manager:12653:MainThread @dmiinfo.py:86 - Error reading system DMI information: coercing to Unicode: need string or buffer, NoneType found 2017-05-08 03:29:04,910 [WARNING] subscription-manager:12816:MainThread @dmiinfo.py:86 - Error reading system DMI information: coercing to Unicode: need string or buffer, NoneType found 2017-05-08 03:29:44,087 [WARNING] subscription-manager:12873:MainThread @dmiinfo.py:86 - Error reading system DMI information: coercing to Unicode: need string or buffer, NoneType found 2017-05-08 03:30:20,799 [WARNING] subscription-manager:12928:MainThread @dmiinfo.py:86 - Error reading system DMI information: coercing to Unicode: need string or buffer, NoneType found 2017-05-08 03:30:50,632 [WARNING] subscription-manager:12988:MainThread @dmiinfo.py:86 - Error reading system DMI information: coercing to Unicode: need string or buffer, NoneType found 2017-05-08 03:31:55,405 [WARNING] subscription-manager:13057:MainThread @dmiinfo.py:86 - Error reading system DMI information: coercing to Unicode: need string or buffer, NoneType found 2017-05-08 03:39:03,082 [WARNING] subscription-manager:13161:MainThread @dmiinfo.py:86 - Error reading system DMI information: coercing to Unicode: need string or buffer, NoneType found [root@bkr-hv01-guest09 rhsm]# subscription-manager version server type: Red Hat Subscription Management subscription management server: 0.9.51.21-1 subscription management rules: 5.15.1 subscription-manager: 1.19.12-1.el7 python-rhsm: 1.19.6-1.el7 Verification for register and facts as rhsmcertd part is moved to separate bug [root@bkr-hv01-guest09 ~]# subscription-manager register Registering to: subscription.rhsm.stage.redhat.com:443/subscription Username: shwetha_tier1_test Password: The system has been registered with ID: 9667365b-00f7-4c13-aca8-3f5a1bb7e5a6 [root@bkr-hv01-guest09 rhsm]# date Mon May 8 03:59:28 EDT 2017 [root@bkr-hv01-guest09 rhsm]# tail -f rhsm.log | grep Error [root@bkr-hv01-guest09 rhsm]# date Mon May 8 04:00:58 EDT 2017 [root@bkr-hv01-guest09 ~]# subscription-manager facts [root@bkr-hv01-guest09 rhsm]# tail -f rhsm.log | grep Error Flipping back it on_qa for reasons mentioned in https://bugzilla.redhat.com/show_bug.cgi?id=1444714#c17 Verifying this bug with latest subscription-manager build :
==========================================================
# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 2.1.0-1
subscription management rules: 5.23
subscription-manager: 1.19.13-1.el7
python-rhsm: 1.19.6-1.el7
[root@inferno home]# subscription-manager facts --list
cpu.core(s)_per_socket: 1
cpu.cpu(s): 1
cpu.cpu_socket(s): 1
cpu.thread(s)_per_core: 1
cpu.topology_source: kernel /sys cpu sibling lists
distribution.id: Maipo
distribution.name: Red Hat Enterprise Linux Server
distribution.version: 7.4
distribution.version.modifier: beta
dmi.bios.address: 0xe8000
dmi.bios.bios_revision: 1.0
dmi.bios.release_date: 01/01/2007
dmi.bios.rom_size: 64 KB
dmi.bios.runtime_size: 96 KB
dmi.bios.vendor: Seabios
dmi.bios.version: 0.5.1
dmi.chassis.asset_tag: Unknown
dmi.chassis.boot-up_state: Safe
dmi.chassis.lock: Not Present
dmi.chassis.manufacturer: Red Hat
dmi.chassis.power_supply_state: Safe
dmi.chassis.security_status: Unknown
dmi.chassis.serial_number: Unknown
dmi.chassis.thermal_state: Safe
dmi.chassis.type: Other
dmi.chassis.version: Unknown
dmi.memory.array_handle: 0x1000
dmi.memory.bank_locator: Unknown
dmi.memory.data_width: 64 bit
dmi.memory.error_correction_type: Multi-bit ECC
dmi.memory.error_information_handle: Not Provided
dmi.memory.form_factor: DIMM
dmi.memory.location: Other
dmi.memory.locator: DIMM 0
dmi.memory.maximum_capacity: 2 GB
dmi.memory.size: 2048 MB
dmi.memory.speed: (ns)
dmi.memory.total_width: 64 bit
dmi.memory.type: RAM
dmi.memory.use: System Memory
dmi.meta.cpu_socket_count: 1
dmi.processor.family: Other
dmi.processor.socket_designation: CPU 1
dmi.processor.status: Populated:Enabled
dmi.processor.type: Central Processor
dmi.processor.upgrade: Other
dmi.processor.version: Unknown
dmi.processor.voltage: Unknown
dmi.system.family: Red Hat Enterprise Linux
dmi.system.manufacturer: Red Hat
dmi.system.product_name: KVM
dmi.system.serial_number: Unknown
dmi.system.sku_number: Unknown
dmi.system.status: No errors detected
dmi.system.uuid: 6a8d23cf-219c-68ab-516d-f366c19e8a9e
dmi.system.version: RHEL 6.0.0 PC
dmi.system.wake-up_type: Power Switch
lscpu.architecture: x86_64
lscpu.bogomips: 4533.49
lscpu.byte_order: Little Endian
lscpu.core(s)_per_socket: 1
lscpu.cpu(s): 1
lscpu.cpu_family: 6
lscpu.cpu_mhz: 2266.746
lscpu.cpu_op-mode(s): 32-bit, 64-bit
lscpu.flags: fpu de pse tsc msr pae mce cx8 apic mtrr pge mca cmov pse36 clflush mmx fxsr sse sse2 syscall nx lm nopl pni cx16 hypervisor lahf_lm
lscpu.hypervisor_vendor: KVM
lscpu.l1d_cache: 32K
lscpu.l1i_cache: 32K
lscpu.l2_cache: 4096K
lscpu.model: 13
lscpu.model_name: QEMU Virtual CPU version (cpu64-rhel6)
lscpu.numa_node(s): 1
lscpu.numa_node0_cpu(s): 0
lscpu.on-line_cpu(s)_list: 0
lscpu.socket(s): 1
lscpu.stepping: 3
lscpu.thread(s)_per_core: 1
lscpu.vendor_id: GenuineIntel
lscpu.virtualization_type: full
memory.memtotal: 1883640
memory.swaptotal: 1048572
net.interface.eth0.ipv4_address: 10.65.206.77
net.interface.eth0.ipv4_address_list: 10.65.206.77
net.interface.eth0.ipv4_broadcast: 10.65.207.255
net.interface.eth0.ipv4_broadcast_list: 10.65.207.255
net.interface.eth0.ipv4_netmask: 23
net.interface.eth0.ipv4_netmask_list: 23
net.interface.eth0.ipv6_address.link: fe80::5054:ff:fe01:1733
net.interface.eth0.ipv6_address.link_list: fe80::5054:ff:fe01:1733
net.interface.eth0.ipv6_netmask.link: 64
net.interface.eth0.ipv6_netmask.link_list: 64
net.interface.eth0.mac_address: 52:54:00:01:17:33
net.interface.lo.ipv4_address: 127.0.0.1
net.interface.lo.ipv4_address_list: 127.0.0.1
net.interface.lo.ipv4_broadcast: Unknown
net.interface.lo.ipv4_broadcast_list: Unknown
net.interface.lo.ipv4_netmask: 8
net.interface.lo.ipv4_netmask_list: 8
net.interface.lo.ipv6_address.host: ::1
net.interface.lo.ipv6_address.host_list: ::1
net.interface.lo.ipv6_netmask.host: 128
net.interface.lo.ipv6_netmask.host_list: 128
network.fqdn: inferno.lab.eng.pnq.redhat.com
network.hostname: inferno.lab.eng.pnq.redhat.com
network.ipv4_address: 10.65.206.77
network.ipv6_address: fe80::5054:ff:fe01:1733
proc_cpuinfo.common.address_sizes: 40 bits physical, 48 bits virtual
proc_cpuinfo.common.apicid: 0
proc_cpuinfo.common.bogomips: 4533.49
proc_cpuinfo.common.cache_alignment: 64
proc_cpuinfo.common.cache_size: 4096 KB
proc_cpuinfo.common.clflush_size: 64
proc_cpuinfo.common.core_id: 0
proc_cpuinfo.common.cpu_cores: 1
proc_cpuinfo.common.cpu_family: 6
proc_cpuinfo.common.cpu_mhz: 2266.746
proc_cpuinfo.common.cpuid_level: 4
proc_cpuinfo.common.flags: fpu de pse tsc msr pae mce cx8 apic mtrr pge mca cmov pse36 clflush mmx fxsr sse sse2 syscall nx lm nopl pni cx16 hypervisor lahf_lm
proc_cpuinfo.common.fpu: yes
proc_cpuinfo.common.fpu_exception: yes
proc_cpuinfo.common.initial_apicid: 0
proc_cpuinfo.common.microcode: 0x1
proc_cpuinfo.common.model: 13
proc_cpuinfo.common.model_name: QEMU Virtual CPU version (cpu64-rhel6)
proc_cpuinfo.common.physical_id: 0
proc_cpuinfo.common.power_management: Unknown
proc_cpuinfo.common.processor: 0
proc_cpuinfo.common.siblings: 1
proc_cpuinfo.common.stepping: 3
proc_cpuinfo.common.vendor_id: GenuineIntel
proc_cpuinfo.common.wp: yes
system.certificate_version: 3.2
system.default_locale: en_US.UTF-8
uname.machine: x86_64
uname.nodename: inferno.lab.eng.pnq.redhat.com
uname.release: 3.10.0-666.el7.x86_64
uname.sysname: Linux
uname.version: #1 SMP Thu May 11 11:24:52 EDT 2017
virt.host_type: kvm
virt.is_guest: True
virt.uuid: 6a8d23cf-219c-68ab-516d-f366c19e8a9e
#tail -f /var/log/rhsm/rhsm.log
2017-05-16 15:57:29,213 [INFO] rhsmd:5429:MainThread @rhsmd:263 - rhsmd started
2017-05-16 15:57:29,352 [INFO] subscription-manager:5423:MainThread @managercli.py:522 - X-Correlation-ID: 59584fe8222445ccbeb79e312370485d
2017-05-16 15:57:29,352 [INFO] subscription-manager:5423:MainThread @managercli.py:411 - Client Versions: {'python-rhsm': '1.19.6-1.el7', 'subscription-manager': '1.19.13-1.el7'}
2017-05-16 15:57:29,353 [INFO] subscription-manager:5423:MainThread @connection.py:780 - Connection built: host=F21-candlepin.usersys.redhat.com port=8443 handler=/candlepin auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False
2017-05-16 15:57:29,354 [INFO] subscription-manager:5423:MainThread @connection.py:780 - Connection built: host=F21-candlepin.usersys.redhat.com port=8443 handler=/candlepin auth=none
2017-05-16 15:57:31,007 [INFO] subscription-manager:5423:MainThread @dmiinfo.py:75 - Using dmidecode dump file: /dev/mem
# cat /var/log/rhsm/rhsm.log | grep Error
#
With latest subscription-manager build, No warning messages are logged in rhsm.log after querying facts
Moving the bug to Verified!!
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2017:2083 |