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Created attachment 1273549 [details]
missing virt.uuid

Description of problem:
Missing virt_uuid fact does not appear in GUI and also can not find with cli

Version-Release number of selected component (if applicable):
subscription-manager version:
server type: Red Hat Subscription Management
subscription management server: 0.9.51.21-1
subscription management rules: 5.15.1
subscription-manager: 1.19.9-1.el7
python-rhsm: 1.19.5-1.el7

How reproducible:
always

Steps to Reproduce:
1. Install build RHEL-7.4-20170421.1
2. open subscription-manager-gui.
3. open "System Facts" window form menu bar "System -> System Facts"
4. Find the option "virt" and unfold it.
virt.uuid not appear
5. Find virt info by CLI 
# subscription-manager facts --list | grep virt
lscpu.virtualization_type: full
proc_cpuinfo.common.address_sizes: 36 bits physical, 48 bits virtual
virt.host_type: kvm
virt.is_guest: True


Actual results:
As step4.

Expected results:
After step 4. the virt property should show like below :

virt.host_type: kvm
virt.is_guest: True
virt.uuid: e98648c3-c9de-3b11-cfc8-636baecd8632   <---

and cli can aslo work.

Additional info:
GUI refer to the attachment

Can you please provide /var/log/rhsm/rhsm.log?

Is this related to the work on Bug 1438085?

(In reply to Kevin Howell from comment #2)
> Can you please provide /var/log/rhsm/rhsm.log?

Please check the attachment 'rhsm.log'.

Created attachment 1273798 [details]
rhsm.log

This bug will be fixed by the fix for bz 1444714.

I have verified that the root cause of this bz was the same as that one.

Closing as a duplicate of that bz.

*** This bug has been marked as a duplicate of bug 1444714 ***