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Bug 1444742

Summary: Missing virt.uuid fact both in GUI and CLI
Product: Red Hat Enterprise Linux 7 Reporter: Wei Liu <weiliu>
Component: subscription-managerAssignee: Chris Snyder <csnyder>
Status: CLOSED DUPLICATE QA Contact: John Sefler <jsefler>
Severity: high Docs Contact:
Priority: high    
Version: 7.4CC: csnyder, khowell, qianzhan, redakkan, skallesh, weiliu
Target Milestone: rcKeywords: Regression, Triaged
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2017-04-27 20:39:10 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
missing virt.uuid
none
rhsm.log none

Description Wei Liu 2017-04-24 07:38:53 UTC
Created attachment 1273549 [details]
missing virt.uuid

Description of problem:
Missing virt_uuid fact does not appear in GUI and also can not find with cli

Version-Release number of selected component (if applicable):
subscription-manager version:
server type: Red Hat Subscription Management
subscription management server: 0.9.51.21-1
subscription management rules: 5.15.1
subscription-manager: 1.19.9-1.el7
python-rhsm: 1.19.5-1.el7

How reproducible:
always

Steps to Reproduce:
1. Install build RHEL-7.4-20170421.1
2. open subscription-manager-gui.
3. open "System Facts" window form menu bar "System -> System Facts"
4. Find the option "virt" and unfold it.
virt.uuid not appear
5. Find virt info by CLI 
# subscription-manager facts --list | grep virt
lscpu.virtualization_type: full
proc_cpuinfo.common.address_sizes: 36 bits physical, 48 bits virtual
virt.host_type: kvm
virt.is_guest: True


Actual results:
As step4.

Expected results:
After step 4. the virt property should show like below :

virt.host_type: kvm
virt.is_guest: True
virt.uuid: e98648c3-c9de-3b11-cfc8-636baecd8632   <---

and cli can aslo work.

Additional info:
GUI refer to the attachment

Comment 2 Kevin Howell 2017-04-24 14:45:36 UTC
Can you please provide /var/log/rhsm/rhsm.log?

Comment 3 John Sefler 2017-04-24 19:02:23 UTC
Is this related to the work on Bug 1438085?

Comment 4 qianzhan 2017-04-25 03:08:22 UTC
(In reply to Kevin Howell from comment #2)
> Can you please provide /var/log/rhsm/rhsm.log?

Please check the attachment 'rhsm.log'.

Comment 5 qianzhan 2017-04-25 03:08:49 UTC
Created attachment 1273798 [details]
rhsm.log

Comment 7 Chris Snyder 2017-04-27 20:39:10 UTC
This bug will be fixed by the fix for bz 1444714.

I have verified that the root cause of this bz was the same as that one.

Closing as a duplicate of that bz.

*** This bug has been marked as a duplicate of bug 1444714 ***